MSU Pediatrics West Side

Halley Briggs 

on Google

3 months ago

My kids see Dr. Boote and we really enjoy her. We’ve seen a few different drs over the year and they have all been thorough and kind. No reflection on them. BUT the front desk staff is so unprofessional. It’s actually shocking to me that grown women who work in a professional healthcare setting can lack the basic “I’m so sorry about that” or even “have a nice day” 

Traci Johnson 

on Google

5 months ago

Used to recommend MSU Peds to everyone. What happened to their customer service? Phone rings for 7 minutes then transfers to a third party. Called 3x one day, they took 3 messages for someone to call me back. No answer. Did the same thing today. 

Jeriann Mehmen 

on Google

7 months ago

I do not know as well what has happened here. If you want to see your Dr any time other than your well visit I suggest finding another practice. We absolutely love our Dr but if they are not accessible it does no good. I literally was told last week I may or may not get a phone call back from the call center that answered my call in for a sick visit. I am never able to get a sick visit. If you have that many patients that you no longer have room for established patients it’s not about the care.