This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
MRCOOL Direct
- Contractors
- Lakewood, TN
About this business
Location details
114 22nd St, Lakewood, TN, 37138, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great seller. MST07 is the best for Mr cool heat pump. My 3rd gen nest only has single stage heat pump control.
I bought two MRCOOL Universal systems, a 2.5-ton and a 3-ton. MRCOOL does not perform as claimed for triple-digit temperatures. Their customer service is lousy; they told me a dozen times someone would contact me, but no one ever did. The equipment arrived grouped perfectly; however, the installers mismatched them during installation, which caused the units to lose refrigerant during the correction. The installers left exposed wiring, incorrect electrical connections, multiple safety concerns, and got the warranty voided by ... read more
****FOR THEIR RESPONSE...We bought the cabin BRAND NEW BEFORE YOU EVEN HAD THE UNIT INSTALLED...SO YOU ARE TELLING ME BECAUSE THE CONTRACTOR BOUGHT IT AND WE BOUGHT THE CABIN BEFORE YOU EVEN HAD THIS PRODUCT INSTALLED MAKES US NOT THE BUYERS. YOU GUYS SUCK. It has been a year since I bought my brand new construction cabin and the units had errors before we even closed. MrCool sent another outside unit which did not work either and now within the first year they are declining replacing my system because my name is not the con... read more
Incorrect information on their website used to plan my job causing great inconvenience. Their response was just rude and condescending. Their so called experts are anything but. Simple questions unanswered. You can literally buy this equipment anywhere, pick a different place. Do yourself a favor. Owner, whoever that is, still not accepting responsibility.
Frequently asked questions about MRCOOL Direct
How is MRCOOL Direct rated?
MRCOOL Direct has a 4.6 star rating with 114 reviews.
When is MRCOOL Direct open?
MRCOOL Direct is closed now. It will open tomorrow at 9:00 a.m.
Browse nearby in Lakewood, TN
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com