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MRCOOL Direct

4.8

About this business

Location details

203 22nd St, Old Hickory, TN, 37138, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895 reviews
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Duke Overstreet's profile image
Duke Overstreet 
on Google
a week ago

These people don’t answer the phones, don’t deliver the product, I’m not sure what kind of scam they are but I’m reporting them. 

Geoffrey Worssam's profile image
Geoffrey Worssam 
on Google
a week ago

I have been working with Felix B On some complicated return items he’s been courteous, helpful, insightful, punctual. I am grateful for his guidance in the return process and his understanding of the overall system. thanks, Mister Cool for hiring Felix, I really appreciate working with someone that is skilled communicator. Geoffrey Worssam 

Red Monster Racing's profile image
Red Monster Racing 
on Google
a month ago

Super easy folks to deal with. Ordered online and picked up at their warehouse. Quick to answer all my questions. Unit installed easy and does a great job heating my 24x24 garage. 

David Dotson's profile image
David Dotson 
on Google
a month ago

Bought 2 MrCool DIY 3 ton minisplit systems. Both failed within a week of each other, just over 1 year into service. The compressors got really loud and the unit vibrated a lot. Verified them with professional HVAC company. MrCool never responded to warranty claims. Having to sue them. 

Tim Martinez's profile image
Tim Martinez 
on Google
a month ago

Love my Mr Cool 9k diy 4th generation 115v system!! Installation was as easy as possible following the instructions. And the few calls to James for advice as necessary were highly helpful!! Running the lines in my walls and under my floor was a huge pain, but well worth the effort!! I'm very impressed with how well it works!! And, YES!!! Perfectly Do It Yourself!! 

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Frequently asked questions about MRCOOL Direct

How is MRCOOL Direct rated?

MRCOOL Direct has a 4.8 star rating with 95 reviews. 

When is MRCOOL Direct open?

MRCOOL Direct is closed now. It will open at 9:00 a.m. 

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