This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Mr Roy's Auto Repair
- Auto Repair
- Waterville, ME
About this business
Location details
24 Water St, Waterville, ME, 04901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Unprofessional and rude. Kept my car for almost 3 weeks while telling me repairs were in progress before ultimately telling me they weren't going to fix it at all. This caused me to pay $310 for a part I can't use and $325 for towing the vehicle -twice, with absolutely nothing fixed. Jason will make many excuses for the delays - missing tools, waiting for parts, illness, lack of sleep, caring for elderly relatives, a cousin had surgery, no wifi, etc. DON'T bring your vehicle here unless you like being strung along and wastin... read more
RecommendedI work in a place where recommendations are important. So I'm giving Jason & his crew 5 out of 5 stars! I can always reach Jason for anything. I am not a car person, so being able to get a straight answer without someone trying to rip me off or sell me something I don't need is GREAT! I will always go to them! :) and i recommend you do too! great work. great service. happy customer.
They do honest work, and their prices are more than reasonable. They are also very easy to reach any time of day. I’d recommend this place to everybody.
They got me in, fixed my fuel lines leak and they are awesome, this happened this past summer of 2019. I recommend Jason and his crew, and a great big 5 STARS from me. Thanks guys for all you do to help those of us who work hard, get little pay and have to maintain our vehicles to be safe on the roads. Sheila W.
they got me right in for work when i reached out on Facebook work was done fast and they even tightened another part needed for a sticker that was someone elses mess up just to make sure my kids and I where safe in the vehicle. They are super nice.Also great rate compared to most mechanics around.
The owner JASON and his guys do excellent work. Very realiable, trustworthy, and quilty work done in excellent time frame. And AFFORDABLE prices! I highly recommend having your vehicles worked on here!!!
dont ever go to this place they are crooks they will break your car and not repair it or refund you.
What started out as a great experience soon turned into a nightmare. Near the end of my trips to this garage, they have charged me for work that was never done, can’t return phone calls or fix their own mistakes. The last set of repairs I did back in November were done incorrectly and even some were incomplete. I went in for a rear drive shaft issue which turned into needed a new rear differential. I paid for the repairs and than I learned that they never put the rear driveshaft on and even did a poor job with the rear diffe... read more
The alternator went in my car and I would have been stranded somewhere. But Jason at Mr Roy's took me right in and said we'll get you taken care of. They are reasonable respectful and kind. You don't get that anymore these days but you get it at Mr Roy's!
Frequently asked questions about Mr Roy's Auto Repair
How is Mr Roy's Auto Repair rated?
Mr Roy's Auto Repair has a 4.5 star rating with 86 reviews.
When is Mr Roy's Auto Repair open?
Mr Roy's Auto Repair is open now. It will close at 5:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com