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Mr. Handyman Tri-County
- Handyman
- Wayne, NJ
About this business
Location details
1474 NJ-23 Suite 7, Ste 7, Wayne, NJ, 07470, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I return to this company, Mr. Handyman, over and over again. Always pleased. And I always experience a sense of relief when those tasks are completed. Hi ****. Thank you so much for sharing your feedback. We really appreciate your business and I am gratified to know that we are meeting our goal to provide a friendly, professional service.
I return to this company, Mr. Handyman, over and over again. Always pleased. And I always experience a sense of relief when those tasks are completed.
Business response:
Hi ****. Thank you so much for sharing your feedback. We really appreciate your business and I am gratified to know that we are meeting our goal to provide a friendly, professional service.
I have used ********************** of Savannah for years, and thought that would mean something and however i was wrong. I called asking for an assessment of and repair of tiles in an upstairs bathroom. The technician came and stated the grout needed to be replaced and repaired. The tech came and repaired and replaced the grout. This was on April 11th. However one month later, we can visually see the grout worn away inside the shower, on the tile walls and water is dripping downstair again. I called the office and this is wh... read more
Business response:
Thank you so much for your feedback. Thank you for also doing business with us for many years. After several calls and the arguing back and forth with you and your husband on the first initial call and how much the dispatch fee was, we completed the work that was estimated. During that time and even now, we explained to you that you have a leak somewhere else, the grout is continuing to be hit by water from your shower. Because we are experts and stand behind our work, you signed a contract that states a 14-day warranty. You... read more
I have used ********************** of Savannah for years, and thought that would mean something and however i was wrong. I called asking for an assessment of and repair of tiles in an upstairs bathroom. The technician came and stated the grout needed to be replaced and repaired. The tech came and repaired and replaced the grout. This was on April 11th. However one month later, we can visually see the grout worn away inside the shower, on the tile walls and water is dripping downstair again. I called the office and this is wh... read more
I have used ********************** of Savannah for years, and thought that would mean something and however i was wrong. I called asking for an assessment of and repair of tiles in an upstairs bathroom. The technician came and stated the grout needed to be replaced and repaired. The tech came and repaired and replaced the grout. This was on April 11th. However one month later, we can visually see the grout worn away inside the shower, on the tile walls and water is dripping downstair again. I called the office and this is wh... read more
Business response:
Thank you for your reply. However, I must clarify and correct several points that were either misrepresented or omitted in your message.First, we have been loyal customers for years and have never had a dispute of this nature until now. The arguing back and forth you referenced was actually a reasonable attempt to gain clarity on unexpected charges and vague communication, not a refusal to pay or a lack of understanding.Second, the warranty period you mentioned was not thoroughly explained at the time of service. Had we know... read more
I was charged labor of $1179.00 on a two hour and forty five minute job repairing four screens, adjusting a lock on a sliding glass door and replacing a threshhold. The materials were $163.23. I received the estimate on Monday after work was done on Friday. ******* their employee threatened me by email to come back and take out all the work and charge me another fee. The labor charge was exorbitant. I would NEVER do business with this company again.
Business response:
Mrs ****** you admitted on a recorded line that you agreed to do the work and approved for him to go forward. We completed the work approved from you. We do not do work without the consent or signed invoice from our customers. You also threathen our employee by stating "I am going to ruin this company, make sure no one comes here and post it all on ********." Just as you will not do business with us, we have you as do not service based on how you do business. We would not recommend you to a friend or family member.
I have used this business many times and am am always pleased with knowledge and efficiency of the handyman.
Business response:
Thank you for your wonderful feedback, ****. The team at Mr. Handyman of Greater Grand Rapids always strives for the highest standards. We are delighted that, once again, we made your experience a positive one. We look forward to helping you the next time the need arises!
I needed my dryer vent hose connected to the metal connector. Mr. ********************** showed up and said it would be a $600 charge. I said that was NOT a $600 job. So he said he fiddled the figures and it would be $500. Then he did a song and dance about all the work that he would have to do. I was a hostage. I needed the work done now. So in less than an hour, he connected the hose to the connector and shoved the connector into the wall. I paid $500 for a $150 job.
Business response:
****, please contact our office, so we can help you in taking care of something that you need help with. We have coached and explained to our technician this is not how we do business. We are highly rated and would love to make this right.
I'm very happy with the work that Chuck did fixing our trim. He was very professional and the job was completed quickly. On top of that he fixed up another spot after he was done working on the original issue, and was overall very pleasant to work with. Thanks Chuck!
Business response:
Thank you for your kind review, ******. We are so happy to know that Chuck and his work both met you expectations. At Mr. Handyman, we strive to provide professional, efficient, quality repair and home improvement results. Our entire team is focused on this. We hope you will tell all of your friends and neighbors about Mr. Handyman!
Frequently asked questions about Mr. Handyman Tri-County
How is Mr. Handyman Tri-County rated?
Mr. Handyman Tri-County has a 4.8 star rating with 435 reviews.
When is Mr. Handyman Tri-County open?
Mr. Handyman Tri-County is open now. It will close at 5:00 p.m.
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