Mr. Comfort, Inc.

Anonymous 

on Google

a year ago

Do not do business with this company. I had this Mr Comfort out last year (4-10-23) to replace an outdoor water spigot. I was happy to pay for the part/labor and while they did replace the part itself, it is now leaking from the wheel, an issue I did not have prior. When I called and asked them to come out to double-check their work and correct the potentially faulty installation of the new part, they wanted to charge me $100+ dollars for an additional service fee. I’ve now paid $414 just to have a different issue then my or... read more

Nicolas Magallanes 

on Google

a year ago

Do not do business with this company. I had this Mr Comfort out last year (4-10-23) to replace an outdoor water spigot. I was happy to pay for the part/labor and while they did replace the part itself, it is now leaking from the wheel, an issue I did not have prior. When I called and asked them to come out to double-check their work and correct the potentially faulty installation of the new part, they wanted to charge me $100+ dollars for an additional service fee. I’ve now paid $414 just to have a different issue then my or... read more

Morgan Boyd 

on Google

a year ago

Utterly speechless. I had a plumbing leak while I was away on vacation. Main got shut off by the city while I was gone, at my request. Got Mr Comfort onsite ASAP after my return. Nathaniel looked under my house the first day and only found 2 small leaks - proposed $800 worth of labor and parts to fix. He informed he’d be back the next day, first thing, to install. When no one showed by 10, I called and spoke with Jim, who indicated I was on the schedule for the following day - I insisted that someone be onsite, as they left ... read more

Mike J 

on Google

2 years ago

My mother has Dementia, I specifically authorized a hot water heater installation only. Instead they sold her on some bogus part on the shower. I wish I could give more info on the part and what it was but they will never answer my questions when I call. they always claim they will get with the plumber who went there but never do. Do not trust them. They up sale to people who cant make decisions for themselves and I specifically told them of her condition. 

Aiden Smith 

on Google

2 years ago

My mother has Dementia, I specifically authorized a hot water heater installation only. Instead they sold her on some bogus part on the shower. I wish I could give more info on the part and what it was but they will never answer my questions when I call. they always claim they will get with the plumber who went there but never do. Do not trust them. They up sale to people who cant make decisions for themselves and I specifically told them of her condition.