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Mr Brews Taphouse
- Bars
- Appleton, WI
About this business
Our burgers begin daily with freshly ground meat that is a brand specific blend. To complement the burger, we have also worked with numerous bakeries to perfect our signature fresh-baked bun. To enhance the flavorful experience, it was important to offer fresh sides with our burgers. Fresh cut chips and fries were the perfect match to our juicy burgers.
Location details
201 Riverheath Way, Ste 1100, Appleton, WI, 54915, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We come just about every Tuesday and tonight the service was very bad. It took about an hour for our mac and cheese burgers to get here and it was not a full house. We saw food come out for people that ordered after us. I went to cancel our order at the bar as we had kids at home and was told the order just came up. Complained about how long it took and i just got excuses about it being packed (it wasn't) and that there was limited kitchen staff (who i saw talking and joking with servers). After i paid i went back to eat and... read more
Business response:
Matt, Thank you for your response, We are in the process of correcting and coaching to these types of situations. contact our GM Bill at bbushong@mrbrewstaphouse.com. We hope you give us another try. Craig and Tammy Verhagen
We've gone to Mr Brews multiple times and never had a bad experience. Unfortunately tonight that was not the case. They were extremely short staffed and our food took forever. Our server took a long time between drinks and taking our food order as well. He didn't offer to refill waters or even let us know our food was taking a little longer. At one point we asked another server to check on our food. She came back and said it would be another 15 minutes. The table next to us ordered after we did and they had already completed... read more
Business response:
Leslie, Thank you for your feedback. We apologize for the poor service and are taking the necessary coaching steps to make sure this doesn't happen again. There is no excuse for the response you received and it will be handled accordingly. Feel Free to contact our GM Bill at bbushong@mrbrewstaphouse. We take great pride in our family business and hope for your return. Craig and Tammy
Business response:
Rebecca, Thank you for your feedback, I will share your thoughts on pricing with the franchise president. I apologize for the staff confusion on their responsibilities, we require our Manager in charge to stay behind the bar. This will allow us to coach our staff to better serve our customers. We feel to contact me at tammyv@mrbrewstaphouse.com
It took over an hour to get our burgers and when they came out they were nothing special and not what we ordered. And not including fries with your meal? Cheap ploy to charge more.
The outdoor patio is great. Vast choice of beers and delicious burgers.
Awesome place! Great beer, great food and great people!!
I met with a couple of friends on a Friday night by my suggestion seeing that I've been there before and thought the service was pretty good. But to my surprise, the service was absolutely poor! I got there later and met with my friends outside where they have been waiting patiently for over an hour for their food orders. I was waiting for someone to take my drink order but gave up and went to the bar and got a drink myself. I questioned the bartender if there was any service outside because we've been waiting forever. He ki... read more
Business response:
Brian, I apologize for the poor service, we are making changings to improve the service to all our customers. Thank you for your feedback.
Great selection of brews. Burgers were perfectly done and tasted wonderful.
Frequently asked questions about Mr Brews Taphouse
How is Mr Brews Taphouse rated?
Mr Brews Taphouse has a 4.3 star rating with 1,211 reviews.
When is Mr Brews Taphouse open?
Mr Brews Taphouse is closed now. It will open tomorrow at 9:00 a.m.
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