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Moxie Pest Control Columbus
- Pest Control
- Columbus, OH
About this business
At Moxie Pest Control, we understand your frustrations and what you're going through. If you're looking to get rid of pests and need an honest company to deal with, we can help.
Location details
705 Lakeview Plaza Blvd Suite J, Columbus, OH, 43085, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
This company harasses you! Our neighborhood has called the cops on them multiple times. We live in a township where if you have a no soliciting sign, then you have to obey that. The sales men do not care, they do it anyways. The supervisor has been called out with the police but the supervisors do not pass the one to their new sales guys. When the new sales guys come to our neighborhood, they literally harass us. We all have video footage of this. Cops are called every time. If you tell them to leave or that you do no... read more
I don't know how to leave a review for the specific location. But my problem was with ******* **. I should know better no reputable companies go door to door. I fell for it and was sold a quarterly package. What I didn't understand in these very confusing graphs and it wasn't clear at all is that it isn't a true quarterly service. They rook you for an extra beginning service then a second service less than a month later. That second service is really the first service. That is so confusing and convoluted I can't believe anyo... read more
Business response:
****, Frankly we are confused by some of what was said here and want to make a few things clear:Your home was only serviced once and you were only charged once, there was no second service performed or paid for.You called our office and explained that you didn't understand the service agreement, so we discounted most of that first service. We keep our service agreement as short as possible (1 page), and include a picture of a calendar showing which months you are charged and serviced for the upcoming year to make it as clear... read more
Moxie Pest control representative going door to door for the past couple weeks at numerous surrounding neighborhoods, at all hours, including odd hours late night. Soliciting to provide pest control services. Clear "No Soliciting" signs are posted, he has been to multiple HOA's in the area that also have clear no soliciting rules and signs. the sales rep is cordial, but does not take no for answer easily, a little too pushy. Complaints from my the areas residents are all over Nextdoor. In addition he using an. electric skate... read more
Business response:
I apologize if someone had a bad experience with a representative of our company. If you have a specific example of an incident where one of our door to door salesmen broke a law as described, that would help us follow up. Please forward us enough identifying information so we can follow up with that person and respond accordingly, even just the nearest crossroads would be enough.We do appreciate your feedback and your help, but we are not going to terminate our entire door to door sales team as you have previously requested... read more
0 Star review. This business has terrible sales folks that do not follow the rules of solicitation. They are consistently breaking the municipal code in *******. Chapter **** of the Shawnee Municipal Code. They came to my house twice in one day to try and sell their product. They should be fined by the city.
Their sales people ignore no solicitation signs. The guy then proceeded to argue with me and tell me that he wasnt soliciting, then showed me the packages they offer. Very unprofessional and disrespectful.
Business response:
*****, I'm sorry to hear you had a bad experience with our company.Can you please email us the crossroads nearest to your home so we can follow up with the Route Expert that would have been in your neighborhood? We'd really appreciate it. Thank you.
They train their door-to-door sales people to lie to make the sale. Our sales person, ***** claimed he was the owner of the branch.We canceled services, and after 30 minutes of being put on hold, and numerous attempts to not cancel/retain services, we were told we were actually owed a refund because we canceled right when the charges were put through. A month later, we are being told we owe $200. We called and asked to have the charges removed, and we were told we'd be sent to collections.
Business response:
The customer called us to cancel on 3/5/21 and was canceled as requested. On this call it was explained to her that if she canceled the agreement early, we would ask her to reimburse us for her initial service that she had received at a highly discounted rate in exchange for agreeing to a years worth of service - per our agreement. She told us that if we charged her for the service, she would just give us a bad credit card. She did not mention having a bad experience with our Route Expert at this time. The customer was never... read more
Joshua's Pest control doesn't even deserve one star. Terrible company with even more terrible follow through. we have had a continuous issue with spiders in our home and they came to do a full service. (I took pictures prior to this service). They come and do a "full service" of my home so i go around and check the problem area i took pictures of and nothing has been cleaned or sprayed... After several calls with managers i agreed to have them back to my home to speak to me in person and i can show them the problems places. ... read more
Business response:
We regret that we were not able to get your spider infestation controlled to your satisfaction. It is highly unusual to not see progress in spider activity after 13 services (7 paid for service, 6 free services.) After reviewing your account, I believe 2 things contributed to the ongoing problem. 1) Regular maintenance services were frequently canceled by the customer and pushed into a later month. Of the 7 appointments canceled by the customer, 5 were for our routine quarterly maintenance service. It is very important that ... read more
Unhappy with service and the company kept promising to take care of it, but never did. We have voles eating my plants and creating holes and trails everywhere. After 3 years I finally decided to cancel. Yes, should have done it much sooner. Warning! Only cancel your service at the end of your contract, because once you cancel they will not honor that paid contract period. I paid for three months of service and received almost one and half months of service.
Business response:
We're sorry to hear this. We reviewed you account and saw the last time we received feedback on voles being an issue was in 2020. Once a customer cancels their service, we do return to pick up our bait boxes. The majority of the products we applied on the last quarterly service have a 90 day residual effect.
Word of mouth means nothing to this company. What they tell you in person does not match the contract. Dont sign anything off their tablets. Sit down and read the printed contract so you fully understand what it says. They lock you in and continue billing you even after you cancel their service. BBB should do the correct homework and not just let them pay for an A+ rating. The customer review rating tells you everything you need to know.
Frequently asked questions about Moxie Pest Control Columbus
How is Moxie Pest Control Columbus rated?
Moxie Pest Control Columbus has a 4.5 star rating with 2,568 reviews.
When is Moxie Pest Control Columbus open?
Moxie Pest Control Columbus is closed now. It will open tomorrow at 9:00 a.m.
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