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Moxie Pest Control
- Pest Control
- Raleigh, NC
About this business
At Moxie, we’re more than a Raleigh pest control company, we’re your neighbors—Call us old-fashioned, but we believe in taking care of our community. That’s why Moxie Pest Control in Raleigh takes pride in making you happy and comfortable in your own home. We do this by waging war against the spiders, bugs and other uninvited guests that live in your home. We aim to evict your pests with a custom plan that’s based on your specific needs, so you can get back to living in peace and comfort. And, w... read more
Location details
4909 Green Rd Suite 133, Ste 133, Raleigh, NC, 27616, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely awful. They are a huge scam. Do NOT use this business. They show up with zero notice or they claim they were there to service with zero proof. And reading all their responses to negative reviews its obvious they do not care at all. What kind of business responds to reviews in a ***** way? BYE
Business response:
You cancelled the general pest control services late last year, but had paid for the termite stations through July of this year. There's an annual charge for the termite stations. You made it clear that you wanted the termites cancelled too, so we cancelled it out. You requested proof of contract on 8/24, and we sent it to you. If you don't want the termite stations, then we come and pick them up. We aren't trying to be *****, but I don't understand what you expected after cancelling them.We have tried calling a couple times... read more
We initially thought we had made a good decision by choosing this company and even referred them to two other homes that signed up with them. The first visit seemed promising, although there were still areas that needed attention, which we discussed with them. They assured us they would address these issues upon their return. However, since then, they have missed four appointments. The most recent appointment, for which they charged us, was scheduled for today, but they didn't show up.I was at home during the designated time... read more
Business response:
We apologize for this, but this review has been submitted under the incorrect city. This needs to be submitted to the ********* ** location. This area covers the ******* ** area and we don't have any access to your file to be able to help. Please remove this one and submit to that location.Thank you and we wish you well getting this taken care of!
The first general pest control treatment in *** was thorough and effective....I was especially impressed by the effective wasp/hornet treatment..... hence, the single star rating. The second treatment in June, for which I was charged $159.00, was performed by a different technician whose attitude was disinterested and almost resentful...I could see him glare at our outdoor cameras as he quickly walked around the house and garage, spraying only those areas of the foundation where he could see a camera. He came and went in <8 ... read more
Business response:
I appreciate the review, however we are confused on the first portion. The first portion states that you were impressed by the effectiveness of the service, but only would give 1 star?Please know that the 2nd visit is something we will fix ASAP. Our people in the field, as well as in the office, need to be engaged and ready to help as our main focus is to improve your quality of life. I believe you've already spoken to **** here in the office and we are set to visit you on 9/5. We look forward to the upcoming positive experi... read more
The people that come out to service my home are often pretty nice except a few. Used them for about 2 years, still had ant issues. Bought some spray from *********** ants are gone. Cancelled my services with them but before doing so a year ago 2022, we did the termite stations in the ground. $2300, then yearly it's $300. Our year was up I wanted to cancel they said okay they'll come remove the stations I said no, I paid for them. Then saw in the contract that I don't own them. I remember the guy saying they'd stay there but ... read more
Business response:
Thank you for the review as it'll lead to ** being a better company. Please know we are going to contact you today to get this hashed out.We will speak to you soon!
By FAR the absolute WORST pest control business, I have ever used. Little over a year ago (July 2022) I gave this business a chance. The young salesman who approached me at my home was quite personable and asked if I'd give them a chance. I already had a pest control service I was quite happy with, but based on the salesman's approach I told him, I'd accept their business. From the very beginning their service was terrible! Extremely poor communication leading up to service dates, I was never aware they were coming to my hou... read more
Business response:
We apologize that you've had such a negative experience with us. Since our beginning services with you, we've never received any sort of phone call discussing you're being upset with us. You are warrantied for free and it specifically states in the agreement that we focus on the outside for standard services and you can call us to schedule the inside whenever you want. The inside also comes at no charge. The only reason the discount was asked back is because you didn't communicate with us at all on what you wanted or needed.... read more
This company is a huge SCAM. I signed a contract, I saw the contract through for one year, I called in March to cancel the services because it was time to tighten the purse strings, and this was on the top of the list. They said they were sorry to see me go and would cancel it. What do you think they did? They showed ** in May when I wasn't home and sprayed and charged me for it. They just showed up today and walked onto my property and sprayed without knocking on my door first. I called customer service and said we see you ... read more
Business response:
We apologize for any miscommunication on this. According to our notes when we spoke in March we actually discounted a service for you in May by $40 to help you. With that being said, according to this there wasn't any heads up on when we were coming out in August sent. We have waived the charge for the recent service in August.Thank you and we wish you well moving forward.
Dont just dont!!!! I was told a price per service now Im getting random bills. Im sure when I call tomorrow theyll say some c*** The major thing I wanted taking care of is flies and insects! My flies have never been worse. Its like like a **** stockyard in and outside my house. Ive complained 3 times now. They have came out and resprayed. There has been more insects than ever. They have told me some few excuses it takes time/ the product works a certain way and my favorite well your trash can is dirty and behind your toilet ... read more
Business response:
******, while I'm truly sorry that you are dealing with flies around the home, I assure you that it is a pest that requires help from you on your end. Flies feed on decaying matter and often only live a matter of days. They replicate extremely quickly so cleaning trash, garbage disposals, mopping floors, bleaching *********** is going to be what solves this issue long term.Also, we have already cancelled this account and waived anything other charges associated with this. Please know we are not here to take advantage of anyo... read more
The Moxie Pest Control team in ********* and ********, ** uses aggressive and deceptive door-to-door sales strategies. These have included ignoring "no soliciting" signs, talking loudly about how the "spiders are out of control" in an attempt to scare me into buying the service, and then trying to buy credibility by saying a random neighbor uses the service. I chose my current pest control service because they offered good prices, a good product, and non-intrusive customer interactions.
Business response:
Apologies, but this location is for the branch in *******, **. We do not service the ********* location. Good luck!
Well, seeing as their promise to me, when I hired them as my pest control servicer was that "They get rid of and keep my pests gone," but yet they failed to "keep them gone" as they promised, I fired them! Because shortly after the service they performed in April 2023, if they really did their job that time, it was as if they had never came out because I not only had and have ants all over my yard still, I have several different kinds scattered throughout my yard and seeming to thrive! ?? So, I called them out in June, befor... read more
Business response:
I apologize that you are have pests in your yard. Pest control is a process which often takes extra services to maintain issues and this is why we warranty our services. Unfortunately when we tried to do this we were hung up on. Please know that we are more than willing to provide that service to you.Lastly, the charge on 7/18 was from a service rendered back in June. Truly, we wish you well in getting your problems fixed.
Frequently asked questions about Moxie Pest Control
How is Moxie Pest Control rated?
Moxie Pest Control has a 4.7 star rating with 4,334 reviews.
When is Moxie Pest Control open?
Moxie Pest Control is closed now. It will open tomorrow at 9:00 a.m.
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