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Mouser T Scott MD
- Ophthalmologists
- Lumberton, NC
About this business
Location details
106 Farm Brook Dr B, Lumberton, NC, 28358, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The word to describe this office is "Wait", as in we were in a bit over five minutes before the appointment time, then we had to wait 35 min to just see the 1st tech, and additional 52 minutes to see a second tech, and then 20 minutes to just see Dr Mouser for less than five(5) minutes. Curt would be another adjective I have no problem using, as interactionswere quick and sometimes left me feeling like rudeness was barely covered up. This is not the first time the wait has been this bad either! I don't expect it to get any b... read more
You couldn't ask for a better experience. I had an eye emergency on a Saturday. They were able to have a doctor onsite that could do a laser treatment for a torn retina. Thank you for protecting my eyesight!!
This place deserves no stars. I have been as nice as possible the last few times I’ve been there the actual dr came in and out very fast and not thorough. Well I explained my issues once again and was completely disregarded. I was told I have the worst eyes in the practice and the questions I asked were irrelevant. I will never step foot back in this place and will be spreading the word. Wouldn’t even give a 1 star if it was an option the way u treat your patients is sad and a disgrace.
I usually don’t leave ugly reviews but I am beyond dissatisfied! I was charged the co-pay, which I should have not been charged!! Why charge my medical insurance and my eye insurance, when my eye insurance covers everything that was done! While I was checking out I was asked for a co-pay, I did explain to the lady that was checking me out that I shouldn’t have to be charged a copay because my eye insurance doesn’t have one. she insisted that I pay the co-pay and she kept saying Dr Mouser said to file it under medical! To kee... read more
Exam and all was by the tech therefore I saw the doctor a total of 2 minutes. Worse part is I’ve been waiting as of now 7 weeks for my glasses to come in! Doing everything possible to make sure this is known and not going to happen to anyone else…lots of calls and emails!
Frequently asked questions about Mouser T Scott MD
How is Mouser T Scott MD rated?
Mouser T Scott MD has a 3.5 star rating with 27 reviews.
When is Mouser T Scott MD open?
Mouser T Scott MD is closed now. It will open at 8:00 a.m.
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