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MountainView Hospital Emergency Room
- Emergency Medicine
- Las Vegas, NV
About this business
24/7 Emergency Services Critical Care Physicians Cardiovascular Surgery Cardiac Services Thoracic Surgery Vascular Surgery Diagnostic Imaging Services Gastroenterology Graduate Medical Education Las Vegas Institute for Robotic Surgery Neurosurgery Neurology Oncology Rehabilitation Services (in-patient & out-patient) Surgery Surgical Weight loss Women's Services Wound Care
Location details
3100 N Tenaya Way, Las Vegas, NV, 89128, United States
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RecommendedI was so Impressed on so many levels with my admission to the ED two days ago. First of all, everyone from the door greater to the intake, triage nurse leader (Amanda? Sorry, I was so sick), Nurse Practitioner, my RN Allison and Both Doctors, even the transporter were so professional. I am proud to say as an RN and Nurse leader, bravo! The staffing under the conditions in the Valley at the moment was amazing. That is one well organized and happy unit and it is massive. My family and I have been treated, born and died at Moun... read more
Business response:
Thank you so much for the positive feedback and sharing your story, Chris! We take pride in serving the our patients and their families and appreciate the kind words!
I try not to leave negative comments during this pandemic because I understand things are not normal. 1st I’m not a fan of this particular hospitals staffs ability to retain information. This visit 9/28 I went in specifically for a lupus flare, I only go if it’s an emergency like I can’t walk, fever or visible swelling. I was told by multiple doctors and nurses they were going to admit me for my already known and maintained condition of pulmonary hypertension, not what I came for. I sat in the back waiting room for approxima... read more
Business response:
Hi Ja'Nay, We regret that this experience fell short of expectations and that you felt you weren't listened too. We have shared this review with our ER team and management. If you'd like to talk with us more, please reach out to us at 702-962-9273.
wife went into er at 9 this morning with pnemonia and was admitted. It is now 8 pm and is still in a chair in a room in er with no one checking in on her. She is 82 years old.
Business response:
We appreciate your honest feedback and deeply regret that we let you down. If you are open to it, we would appreciate the opportunity to discuss this experience with you and further learn how we can improve. You can reach us at 702-962-9273.
It would be nice if you can provide HOT meals to your patients. I'm sure the insurance companies pay you enough money.
Business response:
We regret that this experience fell short of expectations. Please reach out to us so we can learn more about your experience, 702-962-9273.
I entered mountain view ER via ambulance, I was experiencing debilitating pain in the lower right abdominal quadrant. I explained to the staff the only way to mediate the pain was to lie prone, instead I was put in a wheelchair which aggravated the pain even though there were many empty gurneys laying about. ER staff was extraordinarily cold while they laughed and joked amongst each other and ignored patients. Not a thing was administered for pain. eventually an EKG was given and an elevated heart enzyme was found, I was adm... read more
they don't listen to the patient. and when you ask for a patient advocate your told no. can't reach risk management nor the top of the line supervisor any supervisor for that matter. we have rights as patients but staff don't think so.
I need to give a HUGE shoutout to the staff at MountainView. They were super friendly, personable and made me feel comfortable throughout my entire surgical experience. I am so pleased with how efficient they are and each and every person I interacted with made sure I was informed and were so friendly and fun. They were extremely attentive and did not make me feel like a burden if I needed anything, nor did they make me feel like any of my questions were irrational or stupid. I would highly recommend them if you need hospita... read more
i want to thank everybody at mountain view hospital recently i was treated for covid19 and when i got in i was in really bad shape i didnt think i was gonna make it so thank you very much and God bless and keep you healthy to all the front line staff that been working so hard to keep everybody alive. from this pandemic GOD BLESS YOU ALL
the biggest improvement mountain view could implement would be to care about their patients. if you value your life I would highly recommend seeking care elsewhere. since covid all they care about are covid patients. the gross negligence that occurs is killing those who seek treatment.
Frequently asked questions about MountainView Hospital Emergency Room
How is MountainView Hospital Emergency Room rated?
MountainView Hospital Emergency Room has a 3.9 star rating with 1,348 reviews.
When is MountainView Hospital Emergency Room open?
MountainView Hospital Emergency Room is open now. It is open 24/7.
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