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Mountaineer Ford Service

2.6

About this business

Location details

615 N Eisenhower Dr, Beckley, WV, 25801, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
2.65 reviews
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kenneth Clutter's profile image
kenneth Clutter 
3 months ago

You finally lost all my business. I’ve never been able to step foot in the door for a service without being stuck in the waiting room for at least three hours. Today I had to turn around and come back because the check engine light had come on as soon as I pulled out of the parking lot; only to be told I would have to reschedule for somebody to read the engine code. Apparently the bay technicians can’t use the scanners? I’m genuinely questioning what planet I’m on right now?!? obviously I refused because advanced auto will s... read more

Josh Keaton's profile image
Josh Keaton 
a year ago

If you want your vehicle handled by professionals that are speedy, efficient, and experienced in their profession (besides plugging your car up to a computer) then DO NOT go here. I had to file lemon law against Mitsubishi over an issue that could have been fixed for FAR LESS than the settlement we received. The sales department is fantastic, but if you have to drive to Princeton for an oil change, its worth it. 

Allison Lindsay's profile image
Allison Lindsay 
2 years ago

FIVE STARS!! I cannot speak highly enough of Mountaineer Ford Service department. My family and I were traveling from Ohio to Virginia when our van started to have trouble. At highway speed it was rattling and shaking, and it progressively got worse as the trip went on. My husband checked the tire pressure and it was fine, but we could tell something was wrong with the rotation and/or tires. From Washington Courthouse, OH to Charleston, WV we stopped at multiple Ford Service departments and none would even take a look at our... read more

Randy Parks's profile image
Randy Parks 
3 years ago
Alicia Parker's profile image
Alicia Parker 
4 years ago

I bought a car from this place at the end of 2020 and unfortunately it was totaled. I came back and bought another vehicle And my gap policy was supposed to be paying off my previous car ! The finance person spoke up and said let me help you I thought ok. how nice of her well here it is 8 months later. My credit was Great. Well it was never handled by her and after 12 phone calls to that office and several trips trying to finally get it done myself My credit has drop over170 points because I trusted that their people at that... read more

Frequently asked questions about Mountaineer Ford Service

How is Mountaineer Ford Service rated?

Mountaineer Ford Service has a 2.6 star rating with 5 reviews. 

When is Mountaineer Ford Service open?

Mountaineer Ford Service is open now. It will close at 6:00 p.m. 

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