Mountain View Hyundai Service Center

Catalina Kay 

on Google

a week ago

If I could leave no stars I would. That’s how terrible my experience was. I went for a routine oil change and an everything was fine. Two days later my check engine light turned on. I set up another appt and brought my car in on Thursday 7/31 at 11:30 a.m. The service tech assigned to me way JEFF. He informed us that it would be 1-2 hours. 3 hours later I hadn’t received a call nor text about the status of my vehicle. I called at 2:30 and the admin assistant was unable to reach JEFF because he wasn’t at his desk and transfer... read more

Catalina Fuentes 

on Google

a week ago

Continuation: I arrived and not only did I not receive an apology, the Service Manager DUANE didn’t come out to apologize or at the very least acknowledge the issue (we find out later why). JEFF was getting me set up with a loaner and he pulled up in an Elantra. I drive a Tuscan and have TWO car seats plus a stroller to fit in it, not including having to do everyday tasks like going to the grocery store. That car was not going to be sufficient for us. I expressed my concern to JEFF and his answer was “We only loan out Elantr... read more

Kade 

on Google

a month ago

I went to the Ringgold Hyundai service center to get my car looked at due to extra oil usage, I was told nothing was wrong with my car even though it has low miles and never has had this issue. The guy ( I believe the service manager) wouldn’t even look at it!!!! Proceeded to tell me the oil consumption test was $200. I called the Hyundai of Chattanooga and was told what my car was doing was not normal and he should have recommended the test!!! Which isn’t $200 like he said. 

monica lee 

on Google

9 months ago

Sneaky! I scheduled a pre-paid maintenance service for my father who does not use the internet and is somewhat limited with his English skills, and they added on services at the last minute that he didn't ask for and had to end up paying almost $500. He already paid an extra $2000 at the time of his recent purchase of his Hyundai truck to cover all of his maintenance, but they explained to him that he "needed" these extra services. This is the same reason I stopped going to dealerships for maintenance. 

Donald Sweet 

on Google

9 months ago

They were way off their game yesterday and didn't recognize the maintenance plan they so readily sold us when we bought our vehicle last year. Service was so slooow, then they overcharged us by almost double. Finally the person who worked up our credit couldn't tell me what components from our invoice made it up. Watch them like a hawk if you decide to use them for service.