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Heating & Air Conditioning repairs, maintenance, and installation service. Ductless and Geothermal HVAC Repairs and installation.
2064 Old Valley Pike, New Market, VA, 22844, United States
Get directionsCalled to get a quote for a condensate pump. Specifically told the lady who picked up the phone that I only needed a condensate pump that everything else was working perfectly with my AC. She proceeded to be short with me on the phone and wouldn't put me through to anyone else to assist me with my quote. This is nothing against the techs who im certain are great, but their customer service is beyond subpar and clearly needs work. Will be going elsewhere due to her incompetence.
10/10 STARS! This is the longest review ever, but I am so thoroughly impressed that I had to write it. It is quite uncommon today to find a company with integrity, but I found that and more in Mountain Valley. I cannot express my gratitude to everyone at this company, including the technicians, office personnel, and general manager, for the effort and hard work they put into our installation. When you are spending over $20k you get a little nervous when things don’t go quite right at first but their communication and reassur... read more
I don't even know where to begin, from the lack of communication and accountability to not getting the proper equipment that I paid for, to my "brand new" system not working properly since instalation, being lied to from the salesman saying these Lennox systems are efficient and reliable, I've been using more energy since I've gotten the installation and not working accordingly.....definitely would not recommend them I truly understand the meaning behind you get what you pay for
Very prompt and courteous to install a brand new outdoor 4 ton unit. Installers where Very professional and answered all my questions. Tyler was a great !
I had a great experience with Mountain Valley Home Comfort from start to finish. The team was timely and arrived right on schedule for the appointment. I appreciated that they called ahead before arriving, which added a nice touch of professionalism. Both technicians were very polite and took the time to explain what they would be doing before getting started. They also informed me about a promotional deal available when working directly with the company, which was helpful. Throughout the service, they clearly explained the ... read more
Mountain Valley Home Comfort has a 4.7 star rating with 320 reviews.
Mountain Valley Home Comfort is open now. It is open 24/7.
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