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Mountain Edge Grill
- Restaurants
- Gatlinburg, TN
About this business
Location details
631 Parkway B4, Ste B4, Gatlinburg, TN, 37738, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Loved the food and the atmosphere. Highly recommended. The bison burgers are excellent.
Service, food and company were excellent. I would highly recommend anyone to try this place out. BBQ, burgers, sandwiches, etc. it’s all fantastic. Server was magnificent with the large group we had. Will for sure be back!!!
Two years in a row we have taken over your restaurant with a large group of picky teenagers and EVERYONE has left happy! You guys rock! Big thank you for awesome service and fantastic food! We will see you again this time next year!
Told to stand on the porch as soon as we walked in without asking how many we had in our party or saying anything else to us. Very very poor service.
I suggest the wait staff and cashiers get trained on better customer service.
Business response:
We are so sorry you had a negative experience and sincerely apologize for making you feel this way. We are always looking for ways to improve guest satisfaction so thank you for bringing this experience to our attention! We will be sure to bring your complaints up to employees at our next staff meeting.
There are so so so many other restaurants I'd recommend. Our server was okay, we did have to ask a few times for things she asked if we neded during our order. My side salad tasted like chemicals. When the check came she did not ask if it was together or separate. Which at most places they split at the register. As we went to pay the girl was kinda smug as we told her they were separate and just repeated the total like we were stupid. Do not recommend and will be letting my business families know to spend their money elsewhe... read more
Business response:
We are so sorry you had this experience and sincerely apologize for making you feel this way. We are always looking for ways to improve guest satisfaction so thank you for bringing this experience to our attention! We will make sure to bring up polite ways to handle separate checks with employees at our next staff meeting.
Really friendly staff and a great menu....well done.
Frequently asked questions about Mountain Edge Grill
How is Mountain Edge Grill rated?
Mountain Edge Grill has a 4.3 star rating with 1,091 reviews.
When is Mountain Edge Grill open?
Mountain Edge Grill is open now. It will close at 6:00 p.m.
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