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Mountain Air Inc

3.7

About this business

Location details

1316 W G St, Elizabethton, TN, 37643, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
ThuClosed
Fri8:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.741 reviews
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Charles Ensor's profile image
Charles Ensor 
on Google
4 months ago

I called to get a quote and they wouldn't even come out and do that. They said that because I had already purchased the unit that they couldn't install it because they couldn't guarantee it. when told them that it was brand new and is just waiting to be installed they blamed it on warranties and such. Keep in mind this is the same brand units they sell. what it really sounded like was that because I had already bought the unit and placed it, they would not be able to make enough money on me or my job. This seems like they ar... read more

Charles Ensor's profile image
Charles Ensor 
on Google
4 months ago

****updated 4:03 on 4-25-25 This person is lying about me telling her I had multiple people tell me they wouldn't do this job. I was calling for job quotes, which, I have already received two from other companies in our area. Excuse me for believing your own advertisement, this is a direct quote from their own website, I copy and pasted for you to see; "Stay cool in the warmer months with expert air conditioning services from Mountain Air Inc.. Since 1995, we have provided Tri-City area with reliable residential and commerci... read more

Austin Wimberly's profile image
Austin Wimberly 
on Google
8 months ago

Fantastic assistance from the owner and no problems with the service for me. Very knowledgeable staff/technicians. Would recommend! 

Kristy Lundholm's profile image
Kristy Lundholm 
on Google
11 months ago

Edit: You see her rude and exaggerated response shows her true colors. Qualified technicians didn't disappear during COVID. They realized their worth and are working with quality companies not manipulators who beg for positive reviews and then attack anyone negative. With how horribly you treat customers I can't imagine how you treated your employees. We have two units installed by Mountain Air. One stopped working correctly. It is still under warranty and I called to ask for maintenance only to be told they don't service my... read more

Michael Messamore's profile image
Michael Messamore 
on Google
2 years ago

Tim the technician was first class.The only problem I had was when an ordered part came to them, I was scheduled another week out by the scheduler rather than completing the job. Personally, I think taking care of a job when the part comes in would rate a higher priority. Work done was highly satisfactory. 

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Frequently asked questions about Mountain Air Inc

How is Mountain Air Inc rated?

Mountain Air Inc has a 3.7 star rating with 41 reviews. 

When is Mountain Air Inc open?

Mountain Air Inc is open now. It will close at 5:00 p.m.  

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