Mount Sinai Ophthalmology Faculty Practice Associates

Peyton 

on Google

2 weeks ago

I rarely leave negative reviews, but my experience with billing at this office has been frustrating. I saw a doctor here in early 2023 and recently received a surprise bill, over two years after the appointment.The doctor no longer works at this practice and I haven't seen her in years. I have a receipt showing that I paid the copay at the time of my appointment back in 2023. Apparently, that doctor never submitted a claim through my insurance. Years later, Mount Sinai submitted a claim to my insurance instead, thus charging... read more

Adam Viera 

on Google

4 months ago

We regretted coming to this emergency room immediately. There are so many better options for healthcare in NYC and we chose wrong. This level of negligence should be seen as a problem but it's clear this is standard procedure. 

Lindsay Aster 

on Google

2 years ago

If you can go anywhere else, do it. They have always been quite rushed and abrupt- they are clearly very over-scheduled. I have dealt with this in the past here, and honestly just let it go because I don’t have any major eye issues, and I really just needed someone to check my prescription. However, on this last visit, the “rush” to get me through amounted to several mistakes being made in my care. I say “rush” because even though they are rude and abrupt and talk to you VERY fast, I was still there for over two hours. Not o... read more

Emmy 

on Google

2 years ago

I had a great experience despite the reviews. The doctor and nurses were very knowledgeable, listened to me and reassured me when I was nervous. I saw Dr. Pasquale. They front desk was very professional and clear. Some patients were rude to the receptionists and made unnecessary comments. I understand that people may feel otherwise, but we are all adults and should respect healthcare workers. If you have a disagreement, then voice it. Don’t say something sexist.