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Mount Carmel East Emergency Room - Columbus, OH
- Emergency Medicine
- Columbus, OH
About this business
Location details
6001 E Broad St, Columbus, OH, 43213, United States
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worse hospital we have ever been to!!! Staff is extremely rude, the Dr would not call us back even at the request of the patient advocate. I was given a code to call and check on my husband when I needed to, but when I called they hung up on me! Dr scheduled my husband for surgery, didn't tell him he was having surgery, much less what its for, no consent was signed, NOTHING!!! we put the call light on, only to be ignored and the nurse shut it off from the nurses station. Hubby was here for 5 days and was never given a diagno... read more
Business response:
We regret that you are displeased with your recent visit. We would like to have a better understanding about your experience. Please reach out to us at https://www.mountcarmelhealth.com/.../patient-feedback-form at your earliest convenience and we will do our best to resolve this with you.Â
if you have an elderly parent do not take them to this hospital. they will over medicate them keep them drugged up tie them down and basically give them extremely poor care. if you love your elderly family member take them anywhere but this hospital.Â
Business response:
If you are willing, please reach out to us at https://www.mountcarmelhealth.com/.../patient-feedback-form. We would like to have a better understanding about your experience. Thank you.Â
 RecommendedI've been here a few times over the last 6 months and ended up needing surgery as well. I've never had a bad experience here. everyone has been extremely friendly, helpful, and caring. I won't go anywhere else for care.Â
Business response:
Hi Jeanie, thank you for your kind words. We are very happy to have provided you with such a positive experience.Â
Drea Hairston is extremely rude. I definitely don’t recommend her at All. You will regretÂ
Business response:
Hi Marci, we regret to hear that you had a negative experience with us and would appreciate the chance to turn learn more. If you are willing, please reach out to us at https://www.mountcarmelhealth.com/contact-us/patient-feedback-form to discuss this further. Thank you.Â
WORST EXPERIENCE EVER THEY WHERE SO RUDEÂ
Horrible customer service! Very unprofessional staff who don't verify anything. They assume guilty, and have no remorse when proven wrong! I wouldn't recommend this place to anyone.Â
Business response:
Hi Maurice , we regret to hear that you are displeased with your recent experience with us. We would like to have a better understanding about your visit. Please reach out to us at https://www.mountcarmelhealth.com/.../patient-feedback-form at your earliest convenience and we will do our best to resolve this with you. Thank you.Â
they was trying to put my mom in the nrusing home without my say so I had been stressed out over week since she been in this hospital is the worst hospital in the city of COLUMBUS ohio that need to be shut the hell down I won't never come back to this house again zero StarsÂ
they was trying to put my mom in the nrusing home without my say so I had been stressed out over week since she been in this hospital is the worst hospital in the city of COLUMBUS ohio that need to be shut the hell down I won't never come back to this house again zero StarsÂ
Business response:
We regret to hear about your recent experience with us and would like to have a better understanding about your visit. Please reach out to us at https://www.mountcarmelhealth.com/.../patient-feedback-form at your earliest convenience and we will do our best to resolve this with you.Â
my dad underwent heart surgery today. I called to check on him and they told me two of my siblings had already called and they should update me and I shouldn't call. this is the second time he's been in this hospital and he had the worst experience both times. the nurses and staff really need some bedside manner or they should find another job. I'd die before I'd go or send anyone I love to this hospital.Â
Business response:
Hi Erica, we regret your most recent experience with us was not up to the standards we strive for. We would like to have a better understanding about what happened. Please reach out to us at https://www.mountcarmelhealth.com/.../patient-feedback-form at your earliest convenience and we will do our best to resolve this with you. Thank you.Â
Frequently asked questions about Mount Carmel East Emergency Room
How is Mount Carmel East Emergency Room rated?
Mount Carmel East Emergency Room has a 2.3 star rating with 188 reviews.Â
When is Mount Carmel East Emergency Room open?
Mount Carmel East Emergency Room is open now. It is open 24/7.Â
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