Mount Auburn Association's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Mount Auburn Association

4.2

About this business

Location details

300 Mt Auburn St, Cambridge, MA, 02138, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2141 reviews
Select a rating
Helen Hatch's profile image
Helen Hatch 
4 years ago

Better office staff - no return calls, no action, no information - horrible billing experience, horrible testing experience 

Business response:

We are sorry to hear that you did not have a good experience. We take feedback very seriously and if you would like to speak to someone about your experience please contact our Patient Relations Department at MAHPatientRelations@mah.org or 617-499-5100. thank you 

Elaine Boisvert Bernier's profile image
Elaine Boisvert Bernier 
recommend  Recommended
4 years ago

We would like to commend Samuel Ramirez who helps directing patient drop offs and pick ups. He is pleasant. courteous and very helpful! Thank you Samuel for making it easy and less stressful for patients and their families. 

Emily Hall's profile image
Emily Hall 
4 years ago

Had to have my insurance company call to find out how much out-of-pocket expense I would be looking at. Mt Auburn would not give them codes for my appointment and basically had to drag out of them that I was looking at a range of $50 to $439 out of pocket. It was a New Patient visit versus a consult appt. I had to call back and ask further questions to determine it would be a consult AND new patient adding up to $489. I WOULD NOT SAVE ANYTHING!! So $489 for the "consult" and then an additional appointment for the actual proc... read more

Melissa Rego's profile image
Melissa Rego 
4 years ago
Anja Do's profile image
Anja Do 
5 years ago
Jodi Utter's profile image
Jodi Utter 
5 years ago

As a doula, I found the midwife, nurses...everyone involved in my clients labor and delivery, to be outstanding. I look forward to supporting and encouraging clients to utilize this great facility! 

Nico Ghasemi's profile image
Nico Ghasemi 
5 years ago

MOUNT AUBURN HOSPITAL IS RESPONSIBLE FOR MY DAUGHTER'S DEATH...ON AUGUST 22 2019 ..STUPID USELESS DR. MARRIANE DELACH VALESKY GAVE VACCINE TO MY PREGNANT WIFE AND ON AUGUST 24 2019 OUR DAUGHTER PASSED AWAY ...AFTER 7 MONTHS HAVING HEALTHY BABY ....AND ON AUGUST 28 2019 USELESS STUPID MARGARET MARTELLO PATIENT RELATION DIRECTOR CALLED US AND BLAMED US FOR BABYS DEATH ...I DO HAVE PROOF AND ENOUGH EVIDENCE AND WITNESS VACCINE INFORMATION WAS MISSING ON MY WIFES SUMMERY RECORDS .. BE AWARE OF THIS HOSPITAL 

ET Trenace's profile image
ET Trenace 
5 years ago
Josephina Aquero's profile image
Josephina Aquero 
5 years ago

I got no help from Kathy Groth, only attitude. Thanks for nothing. Choose another facility if you can. 

Frequently asked questions about Mount Auburn Association

How is Mount Auburn Association rated?

Mount Auburn Association has a 4.2 star rating with 141 reviews. 

When is Mount Auburn Association open?

Mount Auburn Association is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com