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Motorcars Toyota

4.4

About this business

At Motorcars Toyota, you'll find the best selection of new Toyota cars and SUVs, new Toyota trucks, and all makes and models of used cars, used trucks and used SUVs. Visit our website and browse our inventory, schedule car repairs, and apply for financing. 

Location details

2950 Mayfield Rd, Cleveland Heights, OH, 44118, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.41,638 reviews
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Seriah D's profile image
Seriah D 
8 months ago

Buyer beware!!!!!! Do not buy any car from this place. They are sneaky when you are buying a used car. They gave me a warranty that covers absolutely nothing and tricked me into signing an “As is” paper so they wouldn’t be liable for anything that happens to the vehicle. I bought a car from them in August, failed the emissions test 3 times and had to get a hardship waiver. Now the car is rusted at the bottom and I have to scrap it These people saw a black woman and cheated her. DO NOT!! I repeat DO NOT buy any car used car o... read more

Dana L's profile image
Dana L 
3 years ago

I own a 2009 Camry that's in relatively good shape for its age and low mileage. As any older car, it requires regular wear and tear maintenance. I recently took it to Motorcars Toyota in Cleveland Hts. and they replaced the Alternator, valve gasket, spark plugs, and a few other related parts. 3 weeks later the car starts running rough, vibrating and on the loud side. I take it back to them to check that the work they just did to the tune of $1500 was all in check and they tell me a heat shield is loose and needs to be reatta... read more

Donald L's profile image
Donald L 
3 years ago

I bought 4 new tires just 2 weeks ago from Motorcars Toyota. I spent $1,700 for service there, although half the amount came from other repairs such as brakes. Two weeks later my tire pressure light went on. So, I took my Toyota Corolla back to the shop so they could fix the problem. Afterall, I had just bought 4 new Cooper tires just 2 weeks earlier. I hoped whatever the problem was could be free or not costing much at all. However, they said that I needed new sensors and the cost was another $300+. I thought that was exces... read more

Mikhail M's profile image
Mikhail M 
4 years ago

I have been going to Motorcars Toyota for oil changes for close to a decade because I believed I was getting quality work even if it was for a higher charge. Over the past year, my job and clinicals for school have required me to drive longer distances which has caused me to get 5 oil changes in the last year. Over this past year, I have become very disappointed with the people and services provided. Not only have the employees become ruder but the oil changes have started taking much longer than the estimated time given at ... read more

Chandana S.'s profile image
Chandana S. 
4 years ago

This is the worst Toyota car service ever. Just after I bought my brand new Toyota Siena (At 5000 miles), I had a major mechanical issue. I had to leave the vehicle at the service facility for few weeks until they find a solution. During that time they have used the vehicle and caused damage to the body in several places. They even tried to fix one of the damages in the rare of the van by heating up the body. They never told me about it and screamed at me after questioning. Even after complaining with the owner he just sent ... read more

Business response:

The customers vehicle was under a factory recall. We repaired the vehicle as soon as the part was available to us from the factory. His odometer was 11,000 miles when we checked it in, and 11,002 miles when he checked out. We did not drive his car. We did not damage his car. He did however get into an accident in our car and then demanded that we pay his deductible for it. As a good faith gesture we sent a company do paintless dent repair on his car at no cost to him. 

Frequently asked questions about Motorcars Toyota

How is Motorcars Toyota rated?

Motorcars Toyota has a 4.4 star rating with 1,638 reviews. 

When is Motorcars Toyota open?

Motorcars Toyota is open now. It will close at 8:00 p.m.  

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