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Mossy Nissan Chula Vista
- Car Dealers
- Chula Vista, CA
About this business
Mossy Nissan Chula Vista serves South County San Diego cities of Chula Vista, Bonita, Imperial Beach, San Ysidro, Otay Ranch, Otay Mesa and more. We offer New Nissan sales, Pre-owned, and Nissan Certified Pre-owned vehicles by our Certified Sales Staff with leasing options and easy financing. Want to trade-in your vehicle? We buy all makes and models.
Location details
1885 Auto Park Pl, Chula Vista, CA, 91911, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Service Advisor **** ****** conducted a service without our approval, even when we asked him ******** times that we only needed an oil change, he charged us for $1100, we spoke to manager ******* ********* and he never followed up with us in regards the complain, I called multiple times to get a response and I was finally able to get in touch with him after almost a month after, but there wasnt any solution the manager was rude, racist, unprofessional and he insulted my mom (who was the one taking the car to service) saying ... read more
Business response:
We presented recommendations that were approved, paid for by the driver, and were completed by the technician. I just spoke with the owner of the vehicle (daughter) and she was upset that these recommendations were presented and charged (with approval) when the initial appointment was for an oil change only. Based on our desire to have happy satisfied clients and our appreciation of this client's past business and patronage we are going to refund $985.10. We also apologize for any miscommunication and the perceived negative ... read more
My boyfriend was looking for a car so we went to multiple dealerships and we talk to the salesman and the sales manager, but all the salesman was very pushy and so we decided to go mossy Nissan Chula Vista we met a salesman. Very nice man but we were having some problems getting an insurance for his vehicle. I told him it was too much to handle, and I asked him to stop pushing us, but they didnt listen. **************** and the sales manager was not listening. I will never step foot in that dealership again.
Do not buy a Nissan from this dealership, they sell you lemons here and the salesman try to sell the car to other customer's when your waiting to sign the paperwork and pressure you by saying first one to pull the trigger gets it. The Bluetooth does not sync up with any video streaming app's and they lure you to the dealership by telling you the car you wanted is available, but when you get there it sold.
Business response:
Hello Mr. ****** regret to hear about your experience with us. We would like to know more the details of your visit. Kindly reach out at your convenience and share the details of your experience. Our goal at Mossy Chula Vista, is to provide good products and excellent customer services. Your share information is valuable and will improve our process. Thank you for your business and hope to hear from you.
An absolute nightmare of a customer experience with the service department. I brought my car into ******* who seemed very kind and attentive. I truly believe he would take care of my car. Unfortunately they went on to do unnecessary repairs before addressing my first concern that was ignored (I thought the issue might be explained by damage I couldnt see after my car hit a dip and a sensor camera might be damaged). Three weeks and a several irrelevant suggested repairs later, they called me and told me to call my insurance b... read more
I am writing because of an issue I have with your Mossy Nissan Automotive Group. I had purchased 2 vehicles, a 2015 Certified Pre-Owned Nissan Versa and a 2019 Nissan Rogue, on 8/21/19 from ***** ****** ** *****. Recently I had a service issue with the Versa that was not resolved to my satisfaction. On 6/10/20 a Check Engine light cam on the 2015 Versa after owning the vehicle for nearly 10 months and only driving if for 5338 miles. I took the vehicle to an auto parts store and the Error message was for a Transmission Range ... read more
Frequently asked questions about Mossy Nissan Chula Vista
How is Mossy Nissan Chula Vista rated?
Mossy Nissan Chula Vista has a 4.6 star rating with 1,925 reviews.
When is Mossy Nissan Chula Vista open?
Mossy Nissan Chula Vista is closed now. It will open at 9:00 a.m.
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