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10911 Trade Rd, Richmond, VA, 23236, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 5:00 p.m. | |
Tue | 7:30 a.m. to 5:00 p.m. | |
Wed | 7:30 a.m. to 5:00 p.m. | |
Thu | 7:30 a.m. to 5:00 p.m. | |
Fri | 7:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I want to recognize Brandon K. For his superior customer service! Due to a faulty installation by a vendor, we required a total remodel. Brandon listened to our vision, helped with selection and made valuable recommendations. We have a health challenged child with mobility concerns; Brandon not only pulled a textured tile but poured water on it to demonstrate live the surface! Talk about thinking outside the box! We highly recommend partnering with the Mosaic team!
Convenient location for me and the tiles came in quickly - love my order. Only issue I had was returning one box of tiles. I had an extra 1 1/2 boxes left over so I returned the unopened box and was charged a 25% restocking fee. I understand this policy, but they were the ones that told me how much I needed. It's one thing to have 1/2 a box left, but they overestimated by a whole box!
I am sad to have to give one star to this company. The contractor that referred me to them who is doing the tiling in my home had wonderful things to say about them. Due to the limited hours they are open, I went by after getting off work early on 3/11/24 at 4:30. I recognize that they close at 5 pm but honestly thought I could at least get the process started. There were two ladies in the building when I entered. One was helping a customer and the other assisting with a delivery. I recognized they were busy and began to loo... read more
Mosaic Home Interiors has a 4.4 star rating with 76 reviews.
Mosaic Home Interiors is closed now. It will open tomorrow at 7:30 a.m.
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