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Morris-Jenkins

4.8

About this business

Look no further for all your Heating, Air, and Plumbing needs. For over 60 years, we have provided the highest quality service. Morris-Jenkins specializes in repair, replacement, & maintenance of all air conditioning systems, heat pumps, gas furnaces, indoor air quality systems, package units, and water heaters. We also offer full-service plumbing to better serve you. 

Location details

13725 S Ridge Dr, Charlotte, NC, 28273, United States

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4.81,680 reviews
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Josh P's profile image
Josh P 
2 weeks ago

Morris-Jenkins consistently provides high quality service. Most recently ***** performed spring air conditioning unit maintenance. He made appropriate maintenance recommendations. He demonstrated a commitment to provide professional high quality service. He ensured my understanding of the recommendations and took time to draw a diagram to illustrate as he explained the maintenance recommendations. He was patient as he addressed my questions. 

Justin E's profile image
Justin E 
3 weeks ago

**** was very helpful and thorough on our ac maintenance 

Judith S's profile image
Judith S 
3 weeks ago

***** with ******- ******* did a wonderful job servicing our air- conditioner. She was very professional and knowledgeable, friendly, and explained every step. Very satisfied! 

Brendann W's profile image
Brendann W 
3 weeks ago

From the minute I called till the job is done, completely professional. By the way same I called they where there coming home to find your toilets still dont work at 4pm is more than frustrating. They lady that answered the phone and set everything up assured me that they can fix the problem. I told her I feel confident theres no need for me to keep calling around then I asked her about her program she had mentioned about Service work, and she let me ask any questions and didnt try to upsell me like I was buying a car or som... read more

Billy R's profile image
Billy R 
3 weeks ago

***** * **** did a fantastic job They were neat and professional. And did it in less time than we expected. we are really pleased with the work they did. 

Christopher Y's profile image
Christopher Y 
3 weeks ago

03/08/25: Yearly Check Up Results I just wanted to start out by saying we did not expect our Saturday to end up the way it did after a normal checkup on our AC unit. We ended the day with some extensive repairs and have to replace the coil unit upstairs due to a leak. However, with trusted advice and pure professionalism, ***** walked us through each step of the process, assisted us where he could, and provided exceptional service. ***** showed empathy knowing that the issues he located were going to cost us more than expect... read more

William O's profile image
William O 
3 weeks ago

Just bought a new house. 20 years old. Wanted to make sure that our HVAC was in good shape. *** was outstanding. Did a great job and explained everything he was doing. Very professional. 

Jerry M's profile image
Jerry M 
3 weeks ago

We had a stopped up drain and called Morris Jenkins out and they finally unclogged the drain but they said they had to remove toilet and then they charged $600 which included a shut off valve of $165 (shut off valve was not broken) which they said was company policy. They then called a camera man in to scope what he found and he said that he would send us the information in a few minutes. Next day we still did not get anything from them so we called supervisor and he said he would send us all the information to us what was w... read more

Business response:

Hey ***** and thank you so much for this feedback. If you could, please send all details over to **************************************** so that we can look into this for you and rectify any problems that may have arisen. Thank you. 

Brandon g's profile image
Brandon g 
3 weeks ago

I contacted Morris Jenkins for help. **** came to assist, he was a huge help and very knowledgable, he also showed pictures. His explanations were very thorough. I highly recommend requesting **** for the Job in the future if any issues occur. 

Business response:

*******!! Thank you for taking the time to speak on **** and the visit you shared! Thorough information strengthens this partnership, so we hope to aid you more moving forward if need be! 

Frequently asked questions about Morris-Jenkins

How is Morris-Jenkins rated?

Morris-Jenkins has a 4.8 star rating with 1,680 reviews. 

When is Morris-Jenkins open?

Morris-Jenkins is open now. It is open 24/7. 

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