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26100 Lorain Rd, North Olmsted, OH, 44070, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
I scheduled an appointment three weeks in advance at Morris GMC to evaluate my GMC Acadia, which is making a clicking sound when turning left, a symptom often associated with a CV joint issue. Upon arrival, I noticed that the service advisor, Kathleen Rivers, did not accurately record my specific concern as I described it, despite my repeat emphasis on checking the CV joint both during the phone appointment and in person. My vehicle, with only 18,000 miles on it and still under warranty, seemed to be a straightforward case f... read more
After calling about a new vehicle price I learned that Morris Buick GMC sales staff are very comfortable with price goughing potential customers at 5K over MSRP. Over pricing vehicles just because demand is high doesn't make it right. Morris Buick GMC profits 1, Customer Service 0.
Morris Cadillac GMC in North Olmsted, Ohio is known to LIE & cheat the customer with Service needs... do not trust these snakes! (Even if you purchase a top of line vehicle as I did to keep up North) Cadillac corporate had to get involved with my experience. Next, legal efforts, to make sure this dealership has accountability. Something they lack. From a basic oil change (bad install caused a mess in my garage)to a major mechanical concern... HORRIBLE SERVICE. Then, provided fake documents with work that never got done. Oh, ... read more
Morris Cadillac Buick Gmc has a 2.7 star rating with 58 reviews.
Morris Cadillac Buick Gmc is open now. It will close at 6:00 p.m.
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