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Morgantown Aes Federal Credit Union

3.4

About this business

Location details

1133 Van Voorhis Rd, Morgantown, WV, 26505, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.417 reviews
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Robert Judy's profile image
Robert Judy 
on Google
7 months ago

Should be zero stars. You are taking care of your 80+ year old parents, they contact COVID, you stop at Krogers to get their weekly groceries and supplies to drop off. They write you a check to cover the expenses out of their AES account. AES then wants to bill you $5 to cash the check??? Mike, manager, says they have always done that! Take your banking anywhere else and you will be 100% better off. This statement speaks volumes to the AES establishment! A check out of their bank and they want $$ to cash it. HORRIBLE!! 

Sabrina Byard's profile image
Sabrina Byard 
on Google
8 months ago

If I could give it a 0 I would. Card blocked for no reason, called the fraud number and they didn't mark it for fraud and said to contact the bank but the bank isn’t opened on the weekend at all! 

Brooke Troutman's profile image
Brooke Troutman 
on Google
8 months ago

Extremely rude. 

Mina's profile image
Mina 
on Google
a year ago

I’ve been a customer almost 30 yrs! I’ve moved out of state and will continue with them as I approach retirement. Excellent personal service!! 

Kevin Denn's profile image
Kevin Denn 
on Google
2 years ago

I was a AES customer for over 13 years, and I have never been treated so poorly, I'm not sure who Mike is but he is far too rude to be the person taking customer service phonecalls. After many years of using this bank, he treated me terribly over one fee I received because "it was on me". Almost any bank in the u.s. doesn't even charge this fees and they don't do it so brazenly. AES will leave things on the pending log until you go negative and then they will push everything through and hit you with fees and overdrafts just ... read more

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Frequently asked questions about Morgantown Aes Federal Credit Union

How is Morgantown Aes Federal Credit Union rated?

Morgantown Aes Federal Credit Union has a 3.4 star rating with 17 reviews. 

When is Morgantown Aes Federal Credit Union open?

Morgantown Aes Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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