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Morgan & Morgan
- Legal
- Des Moines, IA
About this business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you the best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $15 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if... read more
Location details
699 Walnut St Suite 401, Des Moines, IA, 50309, United States
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Morgan and Morgan took my auto accident case with zest. They've been very patient with me while in the hospital, while under going surgeries and understand my circumstances.
If I could give a zero rating I would! We called the day of our accident to get help and it took a month before hearing from anyone. Mr. **** the lawyer, and Ms. *********** the case manager are very unprofessional and rude when we tried calling with questions, concerns or updates about our case. They never return phone calls or emails and when one of them do it's "well I spoke to your wife" then hangs up. Never once listening to us as people. We are supposed to be seeing a chiropractor and other specialists but can not find... read more
Business response:
Dear Annmarie, we sincerely apologize for the frustration you experienced. We strive to provide prompt and professional service, and it is disappointing to hear that we fell short. We value your feedback and will address your concerns internally. Thank you for bringing this to our attention. Thank you! - Client Experience Team - cx@forthepeople.com - (888) 488-0018
These people never answer a voicemail never answer a email nothing! My father is deceased and hired them for a case he had before he died. It’s sad they want 40% of any settlement but can’t even give you a update on what’s going on! What’s so hard about responding to a email! Trust me I dnt like to tlk otp either but a email is so easy and convenient! I hate he hired these people they do not care about their clients! If you are to busy to update someone maybe you sldnt take so many clients at once!! And it’s clear this is tr... read more
Business response:
Hi Delores, we apologize for the lack of communication and updates you have experienced. We understand the frustration and appreciate your feedback. We are continuously working on improving our communication processes to better serve our clients. After further investigation we saw that the case staff was able to communicate with you recently. Please let us know if you need further assistance or if your concerns have been addressed. Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Great service provided and stays in touch with client to let them know of progress
So far they have treated myself with respect. They have showed me that they actually care about their clients. Everyone that I have spoken with h as been polite and caring about me. That is all I can ask of them would recommend them to anyone
If I could give negative stars I would! I literally cried my eyes out to them for some sort of direction in regards to being lacking in credits for a disability case and they were not very personable and after about a minute said nope they couldn’t help me period! Jon Morgan himself said nobody is a nobody… what a lie! So disappointed
Business response:
Hello Sherry, Thank you for your feedback. We are sorry to hear of your dissatisfaction regarding your consultation with us. There are many factors that go in to determining whether we can take on a case. We make sure to consider all potential avenues of legal representation when doing so. Thank you! Judith - cx@forthepeople.com/ 888-670-2630.
Horrible attorneys. Did a phone interview just came out of surgery and had to repeat myself so much I had a headache. The office was very unprofessional and unknowledgeable. When they decided to finally transfer me to an attorney whom thought I was going to repeat ALL the details again for the 15th time I disconnected the call. Be aware of the big attorneys with the flashy websites They are the worst.
Business response:
Hello Niccol, I am so sorry to hear that your experience with us was not up to your expectations. Our goal is to provide the best possible representation for each and every one of our clients, and I am deeply sorry that we did not live up to that for you. We understand the importance of every case and carefully consider all potential avenues of representation before making any decisions. If you feel that your claim was not given the attention it deserved, please do not hesitate to reach out to us. We want to make things righ... read more
If I could give morgan and morgan a negative 5 star i would! My fiance Karyn ****** had and accident on June 23 of this year and every time she call they never answer her! She finally gotten a text today and they told her that they was giving the insurance company 30-45 days to respond! So what happen to the last 4 months that they haven't responded? I told her from the start to not reach out to them because every review they receive is the same! Now she had an accident in June now tell me what insurance company haven't reac... read more
Business response:
Hello Troy, we are deeply sorry to hear that your experience with us was not up to our usual high standards. We understand that our clients place their trust in us, and it's disheartening to hear that we fell short in your case. Although we cannot discuss the specifics of your case in this open forum, we would love the opportunity to speak with you directly and make things right. Please don't hesitate to email or call us to discuss your concerns further. -Ashley cx@forthepeople.com (888)488-0018
They communicate with you in a timely manner. Great service provided.
Frequently asked questions about Morgan & Morgan
How is Morgan & Morgan rated?
Morgan & Morgan has a 3.7 star rating with 672 reviews.
When is Morgan & Morgan open?
Morgan & Morgan is open now. It is open 24/7.
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