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Moran Eye Center
- Optometrists
- West Valley City, UT
About this business
Location details
1525 2100 S, West Valley City, UT, 84119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Insurance nightmare. If you don’t want to be charged an extra 130 bucks just because it’s associated with a hospital, don’t go here (maybe I’m stupid but I had no idea about this sneaky charge). Additionally, they screwed up my insurance claim from the last exam I had there in 2024 so I thought my insurance was in network there (the billed my insurance, it was denied, never reflected on my end). So, they never billed me back (or had the courtesy to tell me my vision insurance was out of network), and now I’m not only being b... read more
Terrible experience! Very unprofessional location. Dr. Anderson cold, rude, and dismissive. The lady that brought me back into the room also treated me with similar coldness. Do not recommend and I will never go back.
I had an appointment scheduled for 1:20 PM, and I ended up waiting for over an hour. Every time I asked, I was told “10 more minutes” or “15 more minutes,” only to be informed after an entire hour that my appointment was canceled because they “don’t have enough staff.” This is completely unacceptable. I left work and lost valuable working hours, I had to pull my kids out of school, and all of that was for nothing. The way this clinic operates is unprofessional, disrespectful, and shows a complete lack of organization and bas... read more
Absolutely unacceptable! We waited a month and a half for today’s eye appointment scheduled at 1:20 PM. Instead of being seen, we were repeatedly told: “Wait 10 more minutes, wait 15 more minutes, wait half an hour…” until over an hour passed with no explanation and no respect for our time. Finally, a staff member showed up — not to apologize, but to say with complete arrogance: “We don’t know when you’ll be seen. If you want to cancel, that’s your choice.” This is beyond unprofessional. It is disrespectful, careless, and un... read more
Worst customer service I've experienced. They don't even answer their phone or have voicemail set up. I'm a university employee, so decided to give it a chance after many years going to Visionworks in Murray. I'm going back to Visionworks, they're far more professional.
Frequently asked questions about Moran Eye Center
How is Moran Eye Center rated?
Moran Eye Center has a 2.3 star rating with 15 reviews.
When is Moran Eye Center open?
Moran Eye Center is open now. It will close at 5:00 p.m.
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