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Moosejaw Mountaineering

4.0

About this business

Location details

32200 N Avis Dr #100, #100, Madison Heights, MI, 48071, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.084 reviews
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ddsdss's profile image
ddsdss 
a year ago

Thank you very much to the great team at Moosejaw in Madison Heights for going above and beyond to give wonderful customer service! I received my new Patagonia shell so incredibly quickly today, (in less than a day) I couldn't believe it! Also, thanks to Fed Ex for the great delivery! Thanks so much for the excellent service, and I'd give you ten stars if I could...Happy New Year, and well done! I'll highly recommend you to anyone looking for outdoor gear! 

John Pate's profile image
John Pate 
2 years ago

It's an outdoor gear vendor -- e-comm store. Note return policies, to date: Amz. Prime: 30 days. Moose: 60 days. Beyond 60 days, store credit (gift card) that's good for 2 years. I found the "must be in saleable condition" ambiguous. The "lifetime returns" is cute, great marketing! REI: 1 year. Stuff can be used. Still can return for refund before one year. Please buy your stuff from a solid vendor. Because the "lifetime" warranties from manufacturers can be a joke: Pay huge $$ to send back, wait months for a resolution. Bet... read more

coocoo hsu's profile image
coocoo hsu 
2 years ago

The customer live chat service is bad. I did not get the rewards from my order so I contact the live chat. They just said it's the system design and I am not the only one who complained about it. But I can do anything I want(such as return them). 

Cindy Martin's profile image
Cindy Martin 
2 years ago
M J's profile image
M J 
3 years ago

I will not 'scan this thing on your phone or whatever' as the flyer reads. Rather, I will not buy things from companies who partake in the wasteful practice of mass junk mailings, or whatever. Stop sending these and I might buy someone from you again. Junk mail is not sustainable. Yours says its printed on 'responsible sources' but that is not sustainable. What does that even mean? The vagueness is so suspenseful! That only makes me think you're trying to greenwash your customers, because you are. Producing them, shipping th... read more

Frequently asked questions about Moosejaw Mountaineering

How is Moosejaw Mountaineering rated?

Moosejaw Mountaineering has a 4 star rating with 84 reviews. 

When is Moosejaw Mountaineering open?

Moosejaw Mountaineering is open now. It will close at 6:00 p.m.  

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