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Monterey Financial Services in

3.7

About this business

Monterey Financial Services is a credit institution that offers accounting, audit, bookkeeping adjustment/collection, financing, loan servicing, service management and consulting services to businesses. The company designs consumer finance programs for all types of retail installment contracts and promissory notes. Monterey offers its clients online access to their accounts 24-hours a day, seven days a week. Monterey s collections department has proven collections success on defaulted retail installment contracts, promissory... read more

Location details

4095 Avenida De La Playa, Oceanside, CA, 92056, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.72,579 reviews
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Mishawn Johnson's profile image
Mishawn Johnson 
6 years ago

they are some of the biggest mosquitoes there is...try to drain you dry...even once you paid off they still remain in your pockets constantly taking your money...big ripoffs...😠😡🤬 biggest mistake of my life...and they do not allow you to cancel... 

Katie Potter's profile image
Katie Potter 
6 years ago

Reported to the BBB. Get your loans elsewhere. This place is terrible and has the worst customer service ever. They make mistakes with your money and then do nothing to rectify it. 

Shanna Gann's profile image
Shanna Gann 
6 years ago

I get behind, do my best to pay, suffer a job loss, want to pay 2 weeks out, they cant do that even though I just paid 2 weeks prior so they start saying I'll have to pay attorneys fees and a 30 percent increase on what I owe plus all these other charges and saying how im in possession of stolen property. I asked them what do they expect me to do further when I have no money until 2 weeks out and they start with all the fees speech. cant win with them. wouldnt recommend them to anyone at all, in fact, I'll make sure everyone... read more

Darrell Stahl's profile image
Darrell Stahl 
6 years ago

This place is horrible I had a balance of $19.29 and my direct payment was $17 so I figured I would go ahead and pay it off the extra $2. well they charged me an extra $10 processing fee to pay off that $2 if that's not crooked I don't know what is if you wanna get some money I would definitely suggest you go somewhere else these people or crooks. 

Griserl Sterling's profile image
Griserl Sterling 
6 years ago

Horrible customer service! I have automatic payments set up and was charged an in-sufficient fee. I went into the website to change my bank account info the next day. Another payment was deducted out of that account! Argued with the manager tried to explain to him that I didn’t authorize payment, the system did not recognize that a payment was already taken out! just wanted to change the bank account! As per company I have to pay that fee! Seriously, DO NOT SIGN UP WITH THIS COMPANY! SEEMS LIKE I’M NOT THE ONLY PERSON WITH T... read more

Melissa Hagler's profile image
Melissa Hagler 
6 years ago

They are a huge rip off!!! Don’t use them! Will charge way more than you borrow even if you pay your contract off way early. They send u a confirmation email that they received your payment then days later after u call them every day and they say everything is fine tell u that your payment was declined then try to charge u more money!! Stay away from this rip off company!!!! 

Christina Bauer's profile image
Christina Bauer 
6 years ago

Our first loan with them went fine, we paid a ton in interest. This time it's 4 phone calls a day and to our work at 6am even though I had called on a promise to pay. The reason we are behind is they took a couple days to finally charges us and I thought they already had. So now it's a 25 dollar fee then another 10 now another 5 and another 5. I've tried calling all day and they are closed? Thanks for calling so early!? 

Ashley Kazakos's profile image
Ashley Kazakos 
6 years ago

If I could give this company a zero, I would! My account online said it was closed out 2 months ago, meanwhile they took money out of my account this month!! The customer service representative, Clarissa, was rude and loud over the phone and she did not help with anything. She said I over paid 2$ but I still owed 2 months left. And my account was moved for the 3rd time and a letter was sent to me, which I never received. This company is awful, they don't seem to help, they just push things to the side. 

Naome Marie Najera's profile image
Naome Marie Najera 
7 years ago

Most rudest inconsiderate company. Jessica was extremely disrespectful. They did nothing to help me. I'm a bride and Alfred Angelo closed down and now I'm stuck paying them for something I will never get. Thanks for nothing! 

Frequently asked questions about Monterey Financial Services in

How is Monterey Financial Services in rated?

Monterey Financial Services in has a 3.7 star rating with 2,579 reviews. 

When is Monterey Financial Services in open?

Monterey Financial Services in is closed now. It will open at 9:00 a.m. 

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