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Monster Auto Sales

4.1

About this business

Location details

7267 Alameda Ave, El Paso, TX, 79915, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:30 p.m.
Tue10:00 a.m. to 6:30 p.m.
Wed10:00 a.m. to 6:30 p.m.
Thu10:00 a.m. to 6:30 p.m.
Fri10:00 a.m. to 6:30 p.m.
Sat10:00 a.m. to 6:30 p.m.
SunClosed
4.1236 reviews
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Ámbar CM's profile image
Ámbar CM 
7 years ago

Don’t risk and lose your time and money with them, they just lie, and steal your money. Very bad service!!! 😡🤬😡🤬😡🤬 

Eddie Garcia's profile image
Eddie Garcia 
7 years ago

Gabby is awesome! She is really attentive and polite 

Business response:

👍 

Aldo Ramirez's profile image
Aldo Ramirez 
7 years ago

Thankyou Miguel for the great A1 service and helping me find a a good monthly payment . 

Business response:

👍 

Landon Robinson's profile image
Landon Robinson 
7 years ago

Best car buying experience I've ever had. I want to make it clear that Gabby Ponce was very professional and went out of her way to help search for what was right for not only me, but for my family as well. Was in and out in less than 2 hours knocked out the paperwork and wham bam thank you maam all set and was out of there. I typically don't write reviews unless I feel the need to let folks know .... It's usually one extreme or the other but most definitely recommend ask for Mrs. Ponce she will help you as much as she can. ... read more

María G. Mendoza's profile image
María G. Mendoza 
7 years ago

The team at Monster Auto is unsophisticated, rude and sleezy — they will pressure you into giving them a down payment and then later come back and tell you that the bank didn’t approve your loan and not offer your down payment back. They clearly don’t know how to run a business. I would recommend patrons buy from a reputable business. 

Business response:

Mrs. Melendez Iam sorry we couldn't get you approved. The reason the bank gave us and was also confirmed by yourself is that you altered your bank statements. You called our office threatening our staff that you are an attorney and all. That is way they couldn't talk to you no more. But you should know that falsifying documentation is illegal. Like you said you are an attorney. Here is the proof that we had nothing to do with your deal getting rejected. It was your fault. 

Evelyn Acosta's profile image
Evelyn Acosta 
7 years ago

Thank you very much Monster Auto Sales for your professionalism and for helping me get into my awesome truck. That guy Miguel is very helpful and he allowed me and the wife to test drive the trucks and they also filled up my gas tank. Thanx guys!! 

Business response:

👍 

Kristine D. Mattice's profile image
Kristine D. Mattice 
7 years ago

Hey if you are coming here to buy a vehicle I recommend seeing Gabby she is a knowledgeable, honest and works hard getting you into something that works for you! :) 

Manuel Gallegos's profile image
Manuel Gallegos 
7 years ago

Great service, inventory,and best prices in town!!!! Got what My bmw there for the best price.... 

Business response:

Gracias Manuel 👍 

Frida Zaragoza's profile image
Frida Zaragoza 
7 years ago

La peor opción para ir a comprar carro usado� en este tipo de negocios es muy usual tener problemas con el vehículo por lo mismo que ya es usado pero aquí en El Paso si ahí lugares en donde los carros son buenos aún estando usado pero definitivamente ESTE NEGOCIO NO ES NADA BUENO les recomiendo que busque un lugar más confiable porque este negocio no tiene NADA de confiable 

Business response:

Disculpa que no pudimos calificarte Frida Zaragoza pero necesitas comprobante de ingresos. Desafortunadamente con banca rota y repos recientes es muy dificil que los bancos nos acepten la aplicacion. 

Frequently asked questions about Monster Auto Sales

How is Monster Auto Sales rated?

Monster Auto Sales has a 4.1 star rating with 236 reviews. 

When is Monster Auto Sales open?

Monster Auto Sales is open now. It will close at 6:30 p.m.  

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