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Monroe Park Towers

2.5

About this business

We deliver excellent customer service, we are truly here to serve our residents! 

Location details

520 W Franklin St, Richmond, VA, 23220, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
2.565 reviews
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as told by Ann's profile image
as told by Ann 
on Google
5 days ago

I am so truly thankful, grateful to live at Monroe Park Towers! It is my home. I have lived here for 5 years. Has it all been wonderful? I have had my times when it was stressful BUT it wasn’t the Management’s fault. The location is prime. I love having the ability to walk out of the building and be able to access stores, eating establishments, etc. The ability to go to the Park, to catch a Bus to anywhere or to just walk. Management is awesome in my opinion. Whenever I was in need of their help, they were always ready to he... read more

Rayne Hilliard's profile image
Rayne Hilliard 
on Google
a month ago

Super not Satisfied. From the beginning I wasn’t able to receive my move in date due to carpet removal and new carpet which is cool. However when I finally moved in the apartment didn’t seem in bad condition come to find a couple things definitely need to be replaced fully. This is crazy they ask for so much money down front, but repairs still need to be done. I reached out to a fellow maintenance person on site and he said maintenance is not required or can’t help with what I need done to my apartment. I’ve turned in my ren... read more

Nickolas Cunningham's profile image
Nickolas Cunningham 
on Google
2 months ago

MonRoach Park Towers. Infested with German Cockroaches top to bottom. There's roaches under the carpet, you cant stop them, spray, bait, gas, bomb; even if you killed them all. More will come from down the hall. When one unit is treated the roaches scatter to the next, theres a whole tower for them to hide in. German cockroaches are impossible to get rid of. All your furniture and things will be a new hiding spot for a roach. When moving out, your furniture and boxes will be harboring them allowing them to hitch a ride to yo... read more

Chloe Babcock's profile image
Chloe Babcock 
on Google
2 months ago

Absolutely insane roach infestation. I killed probably 30 roaches everyday (I wish I was exaggerating), they were nesting under the carpets, behind the fridge, stove, inside the walls, everywhere. I’d catch them crawling up my legs at times too. I attempted to end my lease over this but was not able to. When I moved out I had to throw away a lot of stuff and only keep necessities… I still ended up bringing the roaches to my next place but was fortunately able to get rid of them. No matter how clean you are you can’t get rid ... read more

Darrell Benton's profile image
Darrell Benton 
on Google
6 months ago
View all google reviews

Frequently asked questions about Monroe Park Towers

How is Monroe Park Towers rated?

Monroe Park Towers has a 2.5 star rating with 65 reviews. 

When is Monroe Park Towers open?

Monroe Park Towers is closed now. It will open tomorrow at 8:00 a.m. 

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