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Monroe Medi Trans Inc

2.9

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Location details

1669 Lyell Ave, Rochester, NY, 14606, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
WedClosed
ThuClosed
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
2.927 reviews
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Tammy Eaddy's profile image
Tammy Eaddy 
2 months ago

I called an ambulance because my son was weighing avon and he was bringing me my inhaler, but it was taking a while, so I needed some medicine right away.Couldn't breathe. But when they got here, they told me they could not give me medicine.If I was not agreeing to go to the hospital which is crazy.So they'd rather leave me not being able to breathe because I was not going to go to the hospital.So they could get more money when all I needed was some medicine right then and there.So I can breathe, so they left me home with no... read more

Jerry Thurley's profile image
Jerry Thurley 
a year ago

On Sunday Feb 23rd I fell and broke my knee . Monroe came to Strong West to transport me to Strong hospital . My two guys were the best of the best ! Courteous, friendly , concerned and funny ! Took all my joking in the spirit it was given , by a very nervous lady who couldn’t believe that this was happening! My husband at that time was in Strong in ICU ! I Was frantic . But these guys made it FUN ! They took care of all my needs ! Even at Strong ! Thank you so much for them ! 

Anna Bianchi's profile image
Anna Bianchi 
a year ago

Horrible. PREDATORY. Rude. With so much emphasis on predatory. What less could you want from medical professionals? This company participates in balance billing - apparently the only surprise medical bill legal is for ground transportation ambulatory services. Not only is that ridiculous, but then they sent a bill for $1,400 …. FOUR MONTHS after cashing the insurance company’s check. Seriously? In what world? Are you this desperate? They were called when the emergency room couldn’t get my 3 year old’s oxygen saturation to... read more

Charlene Drury's profile image
Charlene Drury 
a year ago

My husband had to be taken to the hospital with Monroe Ambulance earlier this year. Once they came to our home my husband was told he needed to walk downstairs and out of our home before he could be helped on the gurney. Reps were told he had sciatica and back was killing him. Come to find out had bulging disks on top of sciatica and was kept in the hospital over a week. Why would they make him walk with a back issue? I called and left a message once I paid the bill with no return call. Terrible customer service. Monr... read more

Tammie Guerin's profile image
Tammie Guerin 
2 years ago

The astute and skilled paramedics at Monroe Ambulance literally saved my husband's life by making critical time-sensitive decisions while transporting him to Strong Hospital. We will be forever grateful. The cost is overwhelming and I therefore needed to understand payment options. It's unbelievable how compassionate Jerolyn was as she explained options and kindly helped me set up a payment plan with no interest. I felt like she was honestly supporting me and didn't feel pressured at all to pay more at once than what we ... read more

Frequently asked questions about Monroe Medi Trans Inc

How is Monroe Medi Trans Inc rated?

Monroe Medi Trans Inc has a 2.9 star rating with 27 reviews. 

When is Monroe Medi Trans Inc open?

Monroe Medi Trans Inc is open now. It will close at 5:00 p.m. 

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