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Your vehicle is in good hands with the team in the Monroe Superstore Service Department. We are proud to be a family-owned, factory-certified service center specializing in Chrysler, Dodge, Jeep and RAM maintenance and repair in Monroe, MI. Our state-of-the-art facility is staffed by an award-winning team of State of Michigan Certified Master service technicians who are factory trained and ASE Certified. These dedicated professionals bring decades of combined experience to the table and can help with anything your vehicle mi... read more
15160 S Dixie Hwy, Monroe, MI, 48161, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 7:00 p.m. | |
Tue | 7:30 a.m. to 6:00 p.m. | |
Wed | 7:30 a.m. to 6:00 p.m. | |
Thu | 7:30 a.m. to 7:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 3:00 p.m. | |
Sun | Closed |
Worst service department in michigan. I have been to many dodge ram dealers and never have a experienced what happened today. Would not recommend ever going to this service center. Refused to work on warranty repair after known issue. Vehicle is not in working order and unsafe and forced me to drive an unsafe vehicle. Refused to provide any documentation of refusal. To make matter even worse, they deleted the original service appt to appear as if I was never there. Per their master mechanic a internal failure on a transfer c... read more
It took a while to get the truck in, but that’s the nature of it nowadays. Once the truck was there, it was repaired very quickly, broken manifold bolts on hemi 1500. 86,454 The truck is running noticeably better, no ticking knocking sound from the engine. Thank you, Jamie Nick for your patience with me overall AAA plus outstanding.
It took a while to get the truck in, but that’s the nature of it nowadays. Once the truck was there, it was repaired very quickly, broken manifold bolts on hemi 1500. 86,454 The truck is running noticeably better, no ticking knocking sound from the engine. Thank you, Jamie Nick for your patience with me overall AAA plus outstanding.
Just had a defective tire replaced (covered under warranty) ... but, it was far from a free replacement. We were charged $155.67 labor to have ONE tire changed. This place will go above and beyond to to make an extra buck at the expense of its customers. Replacing a defective tire under warranty - and possibly a manufacturer recall - should cover all costs - including installation.
Just had a defective tire replaced (covered under warranty) ... but, it was far from a free replacement. We were charged $155.67 labor to have ONE tire changed.
Monroe Dodge Chrysler Jeep RAM Service Center has a 3.7 star rating with 9 reviews.
Monroe Dodge Chrysler Jeep RAM Service Center is open now. It will close at 3:00 p.m.
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