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Monro Muffler Brake & Service
- Auto Repair
- Franklin, PA
About this business
Monro is your trusted auto repair center in CT, DE, IL, IN, MA, MD, ME, MO, NC, NH, NJ, NY, OH, PA, RI, SC, VA, VT, TN and WV.
Location details
562 Allegheny Blvd, Franklin, PA, 16323, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Staff was clueless. And I was only 1 of 2 people there and it took 3 hours for a simple tire mount and balance
Went in for an inspection, sat for 10 minutes for them to lie to me and say my wheels are misaligned, my brake pads need replaced and fluid *exchanged* (not refilled), and that I had a whole lug nut missing. Wanted to charge me a minimum 600$ to get everything replaced and STILL charged me 25$ for failing the inspection. Fast-forward to a DIFFERENT service center (not Monro related) where they spend 40 minutes inspecting my car and inform me that all I need is a new tie rod, and it would at most cost me 300$, most of which i... read more
Couldn't do my alignment that I had scheduled. After inspection they over torque my wheels so I had to use a 1/2" breaker and broke it. This was the same day they put them on so it wasn't seized. Mechanic wasn't well educated. So I took it to another shop and had the work done without issues.
I thought Monro's was a decent establishment to go to, boy did they have me fooled. They had a manager who would tell us customers their card machine was down so we had to go grab cash from Sheetz next door. He tried to make you feel like he had your best interest at heart. I had paid taken my vehicle here for EVERYTHING religiously- and got screwed over. All my warranties on the products that I paid for through them to have delivered there and put on were VOID. Tires, brakes, brake pads, calipers, wheel hub, and so many mor... read more
I'll clarify the people who worked there were helpful and it was not them. A day prior I called the customer line to schedule my appointment. I was told it should ne around 50$. I book my appointment, because that's a great price. I show up and I'm told it's 118, before they do the change. It needed done, so I told them to do it anyway. Where do you get 118$ from? That's insane. So they come to tell me my car is done. They parked it outside already. I asked if they rotated the tires(as it was advertised in the 50$ offer, for... read more
Frequently asked questions about Monro Muffler Brake & Service
How is Monro Muffler Brake & Service rated?
Monro Muffler Brake & Service has a 4.4 star rating with 297 reviews.
When is Monro Muffler Brake & Service open?
Monro Muffler Brake & Service is closed now. It will open tomorrow at 7:30 a.m.
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