Monro Muffler Brake & Service

Chris Jacques 

on Google

a week ago

Gentlemen at the front desk was extremely rude, like I was inconveniencing him by dropping my vehicle off for a scheduled appointment. Would not listen to me when I told him I knew the nature of the problem and insisted that the mechanics where going to have to perform test thag where not necessary. I left my vehicle at the location when the doors open as instructed for an appointment that was supposed to be at 1030. At 330 I called asking what the status was on my vehicle the same Gentlemen said they had not gotten around t... read more

Rob Colvin 

on Google

2 weeks ago

We were able to drop-off our vehicle on a Sunday morning for a New York inspection, oil change, rear brakes and 4 brand new tires. And was able to pick it up by the end of the business day. They are a well oiled machine there in North Syracuse. I tip my hat to them and will recommend them to friends and family. 

John Berry 

on Google

2 weeks ago

David the store manager strongly encouraged me to do a fluids update on my 2015 Subaru Forrester. I probably hadn’t had anything like that done in the last seven years and while it was going to cost me a bit of money, David really pressed the point of how important it was if I couldn’t to remember when the last time I did it. When they did the actual work, several of the fluids were dangerously low and I could’ve ended up damaging a vehicle that has otherwise solid up to this point. My family has had several vehicles service... read more

Austin Ray-Briggman 

on Google

3 weeks ago

The older gentleman at the desk was extremely, extremely rude. Not only to me but to another customer that was being taken care of while I was waiting. The female at the desk was great and the mechanic was very helpful. I did not end up getting any with done there.