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829 Arsenal St, Watertown, NY, 13601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had an appointment, truck never got into shop during appointment time, then waited additional 2 and a half hours later for inspection and oil change. If you make appointments, you should abide by them.
Did the alignment charged me for one then told me I needed front end replacemnet parts. Now I have to fix that then get another alignment. However, they did offer a no charge on the second for alignment if I did the $3000 worth of repairs with them.
These guys are awesome & quick! Tyler helped to get me in quick for brakes last minute. AMAZING team here!
I value the mechanics honesty at this shop. My car required a complicated repair that they did not have the tools to do properly, so they referred me to my dealership. Although it would’ve been nice to have the repair done right away, I greatly appreciated the transparency, and it has given me even greater confidence to come here again.
I made an appointment at 6:30 for an oil change. Got there & was told they didn’t have time to do it. It defeats the purpose of having an appointment if your spot isn’t going to be saved. I went out of my way to go there & rushed there from work just for them not to fulfill my appointment. They could’ve at least given me a call giving me a heads up. I won’t be returning there again.
Monro Muffler Brake & Service has a 4.2 star rating with 515 reviews.
Monro Muffler Brake & Service is closed now. It will open tomorrow at 9:00 a.m.
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