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Monro Muffler Brake & Service
- Auto Repair
- Urbana, OH
About this business
Location details
1111 east, US-36, Urbana, OH, 43078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recommendedfast and honest service, the manager took me out to my car on the lift and showed me everything that was wrong and why they recommend replacing part, they even prioritized my repairs for based on safety first
Great and friendly mechanics. Very knowledgable about my German imports. Only shop I go to now.
RecommendedBest custom service!!!! I by no means understand cars or services that may be needed however monro muffler In Urbana is very understanding and welcoming!!!! 👍🏻 Highly recommend
RecommendedBest custom service!!!! I by no means understand cars or services that may be needed however monro muffler In Urbana is very understanding and welcoming!!!! 👍🏻 Highly recommend
RecommendedBest custom service!!!! I by no means understand cars or services that may be needed however monro muffler In Urbana is very understanding and welcoming!!!! Highly recommend
My 16 year old daughter (went in on her lunch break)to get her oil changed. She mentioned her brakes were squeaking. She was told that they had the parts in and could do it quick and cheap. NEVER was given an estimate. manager JORDAN MAGOTO then charged my 16 year old $489 to replace her brakes. Never would she had agreed to this price had she been given An estimate like should have been done . Want to know how they could screw over a hard working 16 year old like it was nothing. Way to go JORDAN MAGOTO !!
Business response:
We appreciate you bringing this experience to our attention. If you are willing, please contact us at 866-787-5005 so we can work towards a resolution. We look forward to hearing from you.
Went in today for a simple oil change/tire rotation. I called and made an appointment, and literally told "Tom" on the phone eight times my last name, kept saying he couldn't hear me. Anyway, I go in, no, Hi how are you, just give me your keys. Then they come back out and ask conventional or synthetic, I said whatever the $14.99 special is, the manager said, "oh, that price is only good with the credit card", whatever, so they finish the oil change, and pull my van around. I ask, "did the tires get rotated"?, No, the tires a... read more
Business response:
We apologize for your experience at our shop. If you would like to discuss the matter further I can be reached at 866-787-5005. My name is Kim.
Under new management! Awesome service! Took time to make sure we understood what was going on with our car, our fees, and the quality of the parts. We've taken both of our cars here and they are super friendly and knowledgeable.
Business response:
Leslie Nurton, we really appreciate your positive review!
Frequently asked questions about Monro Muffler Brake & Service
How is Monro Muffler Brake & Service rated?
Monro Muffler Brake & Service has a 4.1 star rating with 231 reviews.
When is Monro Muffler Brake & Service open?
Monro Muffler Brake & Service is closed now. It will open on Monday at 9:00 a.m.
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