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Monro Muffler Brake & Service

4.5

About this business

Because you need to TRUST who’s working on your car. Schedule an appointment online. We have extended hours and convenient locations to make it easier for you to do business with Monro. Save up to 50% over dealer prices on complete factory scheduled maintenance. From oil changes to brakes and belts, Monro’s experienced technicians can perform all of the required tasks to keep your vehicle running like new and your warranty in effect. Our Best Price Guarantee—we’ll beat any competitor’s advertise... read more

Location details

557 W Main St, Norwich, CT, 06360, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5464 reviews
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Franz Hazel's profile image
Franz Hazel 
7 years ago

Worst service ever . People that work there are rude as fuck and. Fukd up my car after a simple oil change. Now my car dont drive like it did before i got service done to it . . Not a happy camper and never coming back. They better pay for all damage to my vechile . Least they could. Do !!! 

Business response:

Mr Hazel, we apologize for the negative experience that you had at our store. If you could please give me a call toll-free at 866-787-5005 I would be happy to discuss the matter further. –Kim, Monro Muffler Customer Service 

John Nanci ONeil's profile image
John Nanci ONeil 
8 years ago

They suck!!!!! Ride to my wifey. Took in company can for oil change told her she had to wait cause people don't come back!!!? Are you kidding does everyone have a spare car? Well neither my wife's boss or us will ever use your service. P. S that's why you can't get good people to work there the people are always different. No worries GOOD BYE 

Business response:

We apologize for not providing the customer service you deserve. If you could please call me toll-free at 866-787-5005, I’d like to discuss this matter. Thank you for your comments. - Kim, Monro Muffler Customer Service 

Miyah Anari's profile image
Miyah Anari 
8 years ago

Went to get my oil changed here once, the people here are so rude and give horrible costumer service. Drove my truck home and checked the oil and it was black as night as if they didn't even change it, bought it back to them and they told me it should be that color, so clearly they did not change my oil. Payed for absolutely nothing. Worse place ever. 

Frequently asked questions about Monro Muffler Brake & Service

How is Monro Muffler Brake & Service rated?

Monro Muffler Brake & Service has a 4.5 star rating with 464 reviews. 

When is Monro Muffler Brake & Service open?

Monro Muffler Brake & Service is closed now. It will open tomorrow at 9:00 a.m. 

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