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Monitech Ignition Interlock
- Auto Customization
- Greensboro, NC
About this business
Location details
307 S Westgate Dr J, Greensboro, NC, 27407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Phil Coker at the Greensboro location took GREAT care of me today, and during my initial install. I had a service issue and he was very thorough in making sure he resolved it before I left. I appreciate him taking the time to explain the issue, resolution, and what to do moving forward. He did all of the repairs in this extreme heat, and was still very kind!
I visited the Greensboro location earlier in December after being turned away twice due to a lack of equipment in stock. Upon arrival for my 3rd visit, the technician had no knowledge of my appointment and was actually double-booked. Additionally, I had a price match on my account due to Monitech pricing at $109 per month compared to Alcolock at $65. However, the staff initially insisted that I would need to pay the full installation fee and $109 for two months and the install fee which sales had already noted and waived due... read more
If I could pot 0 stars I would . I was supposed to start a new job last week but my car went into permanent lockout. I missed an appt . I called to reschedule 4 hours before the appointment to avoid this but I sat in hold for over 4 hours. You can't call the ship directly to let someone know if you can't make it. Then I have to pay 45$ because I sat on hold for 4 hours. I ended up losing the job opportunity because of this. The 24-7 customer service is a total lie. I would avoid this company if possible. It's a complete sca.... read more
The 24/7 "customer service" is ridiculous!! I've been on hold since 9 am and still waiting!! It's 1pm and I have to pay them so I don't understand why this always takes all day to do something that takes minutes. I'm sure these people work from home so what's so hard??!!! If I press the button for a new machine they answer on the first ring so why is this not the same for all options? I'm furious and tired of the sorry customer service!
Frequently asked questions about Monitech Ignition Interlock
How is Monitech Ignition Interlock rated?
Monitech Ignition Interlock has a 2.6 star rating with 42 reviews.
When is Monitech Ignition Interlock open?
Monitech Ignition Interlock is closed now. It will open on Monday at 9:00 a.m.
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