This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Monitech Ignition Interlock
- Auto Customization
- Greensboro, NC
About this business
Location details
307 S Westgate Dr J, Greensboro, NC, 27407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I visited the Greensboro location earlier in December after being turned away twice due to a lack of equipment in stock. Upon arrival for my 3rd visit, the technician had no knowledge of my appointment and was actually double-booked. Additionally, I had a price match on my account due to Monitech pricing at $109 per month compared to Alcolock at $65. However, the staff initially insisted that I would need to pay the full installation fee and $109 for two months and the install fee which sales had already noted and waived due... read more
If I could pot 0 stars I would . I was supposed to start a new job last week but my car went into permanent lockout. I missed an appt . I called to reschedule 4 hours before the appointment to avoid this but I sat in hold for over 4 hours. You can't call the ship directly to let someone know if you can't make it. Then I have to pay 45$ because I sat on hold for 4 hours. I ended up losing the job opportunity because of this. The 24-7 customer service is a total lie. I would avoid this company if possible. It's a complete sca.... read more
The 24/7 "customer service" is ridiculous!! I've been on hold since 9 am and still waiting!! It's 1pm and I have to pay them so I don't understand why this always takes all day to do something that takes minutes. I'm sure these people work from home so what's so hard??!!! If I press the button for a new machine they answer on the first ring so why is this not the same for all options? I'm furious and tired of the sorry customer service!
Customer support is a joke. The call back feature does not work when asking you to press 8. I even tried leaving a voicemail to receive a call back. They never called me back. It's ridiculously difficult to get in touch with someone via phone, and there is no email address to get in touch with someone either. I've been trying to get in touch with someone for days now and my vehicle is immobile due to the amount of time passed. Terrible customer service when obtaining any information via phone. Look elsewhere for interlock de... read more
Customer support is a joke. The call back feature does not work when asking you to press 8. I even tried leaving a voicemail to receive a call back. They never called me back. It's ridiculously difficult to get in touch with someone via phone, and there is no email address to get in touch with someone either. I've been trying to get in touch with someone for days now and my vehicle is immobile due to the amount of time passed. Terrible customer service when obtaining any information via phone. Look elsewhere for interlock de... read more
Frequently asked questions about Monitech Ignition Interlock
How is Monitech Ignition Interlock rated?
Monitech Ignition Interlock has a 2.5 star rating with 40 reviews.
When is Monitech Ignition Interlock open?
Monitech Ignition Interlock is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com