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Monitech Ignition Interlock
- Auto Customization
- Raleigh, NC
About this business
Location details
1411 Diggs Dr H, Raleigh, NC, 27603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
DO NOT USE THIS COMPANY IF YOU WANT TO KEEP YOUR LICENSE....THERE EQUIPMENT IS FAULTY AND THEY BLAME YOU. THEY NEED TO BE SHUT DOWN
Money hungry company. You guys decide it’s a good idea to “update” the device makIng the customers now give an arrival test DURING a pandemic. And it’s okay for their employees to show up late to work, making me waste gas and time to drive out of town to get my device calibrated. I’ll be glad when February 11th comes and I never have to deal with you guys again. ✌🏻
Business response:
We appreciate your feedback and understand your concerns. At Monitech, our employees continuously test our units to understand our consumer's experience. Device settings are determined by state regulations, not the interlock industry, but we do our best to train our clients how to use the device. We are always striving to become better for our customers, and your feedback helps us to best understand how.
This is the absolute worst company I have ever had the displeasure of doing business with. Their normal business practices are abhorrent to say the least, but even during a pandemic they create an update with the sole purpose of the costing people (who have already paid thousands of dollars to the justice system) money. It’s nothing short of extortion. The only straight answer I’ve ever gotten from a rep at your company was “no there’s no waive and no supervisor to speak to”. Otherwise no one can tell me an exact price for r... read more
I personally don’t use them , but a family member does. He is 20 hours away and has been for the past month working with disaster relief and they are making him drive home through hurricane Sally to have it serviced by a certain date . TOTAL BULL! They don’t care about anyone’s well being. It’s all about the money. Extremely crappy customer service as well.
Business response:
We appreciate your feedback and understand your concerns. All Ignition Interlock Device (IID) requirements are dictated by state regulations, including the need to get the device serviced regularly. We understand the frustration and apologize if we don't have a service center near his current location.
there is an epidemic right now. im out of work and this company doesnt care. the last bit of money i have for groceries till god knows when and you wont unlock my device so i can go to the store because i missed an appointment. r u serious? you want me to give you my last 100 dollars to unlock this device? im so sorry i was more worried about loosing my job instead of going to your appointment. thanks for prooving you are another company that only worries about you getting your money and not caring about the epidemic going o... read more
STAY AWAY FROM MONITECH!! PLEASE, PLEASE!! WHATEVER YOU DO, STAY THE F AWAY FROM MONITECH!!! GO ONLINE AND CHECK THE REVIEWS, AND GO WITH INTOXALOCK, ALCHOLOCK, OR SMARTSTART, AND YOU'LL BE ALLOT BETTER OFF!! THEY'RE OUT TO SCREW YOU OVER EVERY CHANCE THEY CAN GET! I HAD THE DEVICE INSTALLED, IT IS SO SENSITIVE IT WILL GIVE YOU FALSE ALCOHOL READINGS & COST $45 EVERYTIME! FINALLY AFTER ALLOT OF COMPLAINING, THE TECH IN DURHAM FIXED IT A LITTLE BETTER. BUT THE LAST TIME I WENT IN TO SERVICE IT IN N. RALEIGH IN NOV I TOLD HIM ... read more
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Frequently asked questions about Monitech Ignition Interlock
How is Monitech Ignition Interlock rated?
Monitech Ignition Interlock has a 3.1 star rating with 58 reviews.
When is Monitech Ignition Interlock open?
Monitech Ignition Interlock is closed now. It will open at 9:00 a.m.
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