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Momentum Volkswagen of Clear Lake Parts Department
- Auto Parts & Supplies
- Houston, TX
About this business
Location details
15100 Gulf Fwy, Houston, TX, 77034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
The service department at VW Clear Lake looks nice but is managed awful! Didn’t fix an oil leak the first time, nor the second time and wanted to charge me multiple deductibles because they had already closed the tickets. Can’t get the service manager Ricky to return my call….was told he is so busy with meetings. So much for customer service. Unfortunately warranty dictates I have to come back here for warranty work. Otherwise I would avoid like the plague.
We had a better than expected sales experience. I had no intentions of buying a car that day and I was ready to move on early. However, our salesman Eruba was kind but also persistent. He worked with Walter in Finance to find the best combo of vehicle available, meeting our needs, and price. Our final finance mgr Kristofer was very thorough and upfront during the paperwork process. Ive never owned a VW before but I would heavily consider another in the future.
Mike P created an excellent experience for me when I visited to get a repair done. Expert and courteous, I'm actually enjoying my wait. Yes, I'm the type of man that prefers to wait. I was delivered a complete inspection video to review while I waited. Brilliant. Now I can plan and schedule needed repairs. This facility opened in April 2025, I think, and I know it's the largest and most spacious in the USA. Waiting isn't hard. I'm drinking a free coffee latte (fresh ground)... there's a free movie theater, and there's charge... read more
I actually posted a review today, received a voicemail from someone in customer relations and saw that my review was taken down. What’s the point of writing an honest review of my experience if you’re going to take it down?
Frequently asked questions about Momentum Volkswagen of Clear Lake Parts Department
How is Momentum Volkswagen of Clear Lake Parts Department rated?
Momentum Volkswagen of Clear Lake Parts Department has a 3.4 star rating with 130 reviews.
When is Momentum Volkswagen of Clear Lake Parts Department open?
Momentum Volkswagen of Clear Lake Parts Department is closed now. It will open tomorrow at 7:00 a.m.
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