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Mojo Cycles
- Retail
- Matthews, NC
About this business
Location details
105 W Charles St, Matthews, NC, 28105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great place to get a bike fixed and to buy a bike! Jim is very knowledgeable and very friendly and very caring! Back in October of 2019 I went there for the first time and took me cheap Ozone 500 I got from Sports Academy that had half of the spokes missing. At that time Matt helped me and Jim ordered a new wheel for me. They got it fixed and only charged me about $70 for the wheel and the labor! Matt suggested that I get a better bike as I got about a thousand miles on this cheap bike. Fast forward to December of 2019 and I... read more
Great place to get a bike fixed and to buy a bike! Jim is very knowledgeable and very friendly and very caring! Back in October of 2019 I went there for the first time and took me cheap Ozone 500 I got from Sports Academy that had half of the spokes missing. At that time Matt helped me and Jim ordered a new wheel for me. They got it fixed and only charged me about $70 for the wheel and the labor! Matt suggested that I get a better bike as I got about a thousand miles on this cheap bike. Fast forward to December of 2019 and I... read more
I was looking forward to patronizing a local small business, but after waiting an extended period of time I left. He never acknowledged me at any time. What's interesting is that there was just one other customer that he chatted with non stop. The sales person who I believe was the owner never once said "I will be with you shortly " . The level of customer service is definitely lacking and I won't return nor would I recommended it to anyone looking for cycle repair services.
I was looking forward to patronizing a local small business, but after waiting an extended period of time I left. He never acknowledged me at any time. What's interesting is that there was just one other customer that he chatted with non stop. The sales person who I believe was the owner never once said "I will be with you shortly " . The level of customer service is definitely lacking and I won't return nor would I recommended it to anyone looking for cycle repair services.
The last time I needed to get my bike fixed I called a number of shops, and most of them were backed up for weeks and super expensive. I needed something a little more complicated done, so I couldn’t just bring my bike to the guy I usually go to for tune-ups. Mojo Cycles was able to get me in and have my bike repaired in less than 24 hours. The price was fair, and the turnaround time was excellent. My issue was with the attitude of one of the staff members. I asked that they not leave my expensive bike out in the parking lot... read more
Frequently asked questions about Mojo Cycles
How is Mojo Cycles rated?
Mojo Cycles has a 4.7 star rating with 124 reviews.
When is Mojo Cycles open?
Mojo Cycles is closed now. It will open tomorrow at 9:00 a.m.
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