This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Moe's Southwest Grill
- Mexican
- Lexington, KY
About this business
Location details
3401 Nicholasville Rd, Lexington, KY 40503, Lexington, KY, 40503, United States
Get directions
I rarely complain but the current staff are rude and very unpleasant. I would never waste money on them again. Several decent places in the mall..this isn't one of them.
Came in at 6:25pm. They close at 7, but was told they were already closed. When I said “I thought you close at 7” they said that they start closing 30 mins before.
Visiting from Columbus. I just wanted a drink. The CSR took care of the Guest before me then gor on their phone. They did come and help.me after a few but stayed on their phone. Horrible.
TERRIBLE customer service! I placed a mobile order at this mall location and waited 30 mins while the others in my party ate their food from other restaurants there. No one was in the Moes restaurant! We contacted mall security and they had no idea how to contact someone and I tried calling the restaurant and no answer. We went to the mall office and left a message for the owner. No one got back with us. And still waiting on a refund!!!! They weren’t even apologetic. Will not be ordering from this location anymore. Beware.
Frequently asked questions about Moe's Southwest Grill
How is Moe's Southwest Grill rated?
Moe's Southwest Grill has a 2.7 star rating with 44 reviews.
When is Moe's Southwest Grill open?
Moe's Southwest Grill is permanently closed.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com