ModWash

Brendan T 

on BBB

a year ago

We were members of the car wash and have went through many times. We won’t through one day and there was a mechanical error taking my van off the rails and running into one of the cleaners. It put a huge hole into my bumper. We filed a claim and they denied it. Customer service won’t do anything and the manager was not helpful in any kind of way. All I want is my bumper fixed. We have canceled our subscription and will never use a mod wash again. Horrible company. 

VIKKI J. 

on BBB

2 years ago

I recently received a ModWash coupon in the mail. It stated " Buy a Single Wash, get 30 days FREE". I was very disappointed & somewhat angry to be told that the coupon is only valid with the purchase of a membership. This is NOT noted on the coupon (even the attendant at the entrance agreed with me). Not everyone wants to buy into a membership simply to get their car washed periodically. It would be nice to have that tidbit of information actually printed on the coupon (about the membership) I guess marketing would call the ... read more

Kayla C 

on BBB

2 years ago

Hey anyone want your car scratched this is the car wash for you! The staff there is great! Friendly and pleasant, however Corporate and management is a diff story. After going through the wash, I noticed severe scratching down both sides of my vehicle. Now I get it. I expect there to be some kind of swirl marks due to the brushes they use, but this is excessive!!!!!!!! I emailed them pictures of the damage and filled out their complaint form, only to get a call from management five business days after the fact, to be told it... read more