Modivcare Call Center - Pennsylvania

Linda Latshaw 

on Google

9 months ago

It is consistently a nightmare to get to an agent to ask a question. I spend over a half hour or longer and end up giving up in frustration. I have never had a worse experience when trying to get assistance from Medivcare. Truly incompetent! 

Gabrielle Fineman 

on Google

9 months ago

They are useless. You’ll get a faster response talking to a wall. Customer service is a joke. If you want to be picked up 2-3 hours after you are supposed to be picked up, this is your place. If you actually want to get to your destination and back without the panic that you’ll never get to where you want to be, call somewhere else. 

Mary Wright 

on Google

9 months ago

I go to the Cancer Center every 3 weeks. There are 2 of the same owner blocks apart. Street #801 and #411. Today I was dropped at 801 by subsidiary Angel Care. I told her it was the wrong place and she insisted it was 411. I would know where I go. She then called her supervisor and she told me I can be taken home but they will not take me to the facility I asked to go to. I have a disability and unable to walk any distances. I went into the building at # 801 and verified I was correct. The woman was still outside so I told h... read more