Modern Group, Ltd

Luis Torres 

on Google

a month ago

I recently called Modern Group, Ltd. and was shocked by how rude the receptionist was. From the moment she picked up, her tone was dismissive and impatient — like I was bothering her just by calling. I asked a simple question and was met with sarcasm and zero effort to assist. For a company of this size, I expected at least a basic level of professionalism. Unfortunately, the first impression was enough to make me look elsewhere. If the person at the front desk can’t be respectful, it reflects poorly on the entire organizati... read more

Stephanie Gamez 

on Google

9 months ago

Disgusting attitude from employee named Bill giving the customer an attitude and raising his voice, not even willing to help. Why work in customer service if you are not willing to do that work you are getting paid to do? 

A Google User 

on Google

9 months ago

Disgusting attitude from employee named Bill giving the customer an attitude and raising his voice, not even willing to help. Why work in customer service if you are not willing to do that work you are getting paid to do? 

JC L 

on Google

a year ago

We recently brought our lift to Modern Group for a warranty repair and service. The work was done quickly and with the utmost professionalism. I waited and was in & out in 6 hours. The unexpected part was the hospitality and kindness with which I was treated while waiting at the facility. They connected me to the internet so I could work, gave me a very comfortable place to set-up and provided refreshments the whole time. On top of this, everyone I interacted with, or walked by me, stopped and introduced themselves and chatt... read more

John 

on Google

a year ago

Over priced setvice department i do not recomend unless ubwanna take a second mortgage out for repairs