Moda Moving

Kirk B 

on BBB

a year ago

Out of about 12 corporate moves all around the world, this was without a doubt my worst moving experience. Don't be fooled by their Pricelok guarantee. Read the fine print before you sign. In fact, the Pricelok guarantee locks in nothing. Moda charged me for additional packaging the day of packing and then charged for additional packaging six weeks after my furniture was in storage. When they are holding your furniture hostage, there's nothing you can do but pay the money. Run, don't walk to another moving company! 

Jennifer D 

on BBB

2 years ago

This business is a total scam. The cost of the move was twice as much as the estimate. I paid for a truck and they did not use it. They used my equipment. They were inefficient and slow. Did not place furniture as promised. Left huge ***** of tape everywhere. They left me with a mess and an empty bank account. 

Laura H 

on BBB

2 years ago

This is a terrible company, who doesn't care about the customer. I recently moved and had to get a uhaul to finish my move due to their incapable skills of loading. They wanted to charge 3 times the amount quoted and items were damaged. Do not use them. 

Gary G 

on BBB

2 years ago

Moda Moving is the most dishonest, unethical, and incompetent company I have ever dealt with in my entire life.*We filed complaints with the Better Business Bureau, ****** ********** of ******** FTC, FMCSA ********************************************* ATA ******************************** and ******************************** because so they were so unethical and incompetent.*Four of our biggest complaints were:*Item #1 Moda Moving relocation consultant that came to our home knowingly and deliberately deceived us.*Item #2 Moda... read more

MARY BETH M. 

on BBB

2 years ago

I requested an early start, expecting the movers to show up between 0800-0830. It was a holiday weekend, so I wanted to start early and chose a 3-person crew. When no one arrived by ****, I called the office. I was sent to vm the first 2x and got through to someone the 3rd time. He told me there was an arrival window of 0800-1000 and the crew should be there any minute. At ****, I got a call from the crew. They told me they would be there between 30 and 40 min. I let them know this arrival time was a lot later than I expecte... read more

Ciara W. 

on BBB

3 years ago

Moda Moving is a company that will lie and cheat you out of your money. The first issue started with them being late to pick up the furniture, we tried to cancel but got a call from management explaining the tardiness and asked if we would reconsider canceling, we asked if we can get free storage (only storing for 2 days and they were going to charge over $200), they agreed. Movers were nice and professional (took 45 min). When payment was requested they said they had a 3hr minimum, this was the first time we had heard this ... read more

Philip M 

on BBB

3 years ago

My experience with Moda Moving started out great but then deteriorated into a horrible outcome. The crew that came to pack up our things and load them on the trucks were very professional, efficient, and pleasant to work with. Unfortunately, we had to have them store our household belongings for 2 months while our new house was being completed. I don't know what system they use to store their customers' belongings, if any, but it appears they are either inept or extremely disorganized. To begin with, they delivered our thing... read more

Jhuma C 

on BBB

3 years ago

Giving one star only because lower is not an option Moved out of ****** and have had our belongings in storage since 07/2021 1. original quote of moving cost not honored 2. provided no inventory of our items moved into storage 3. multiple emails unreturned, escalated to phone calls with complaints and finally BOL provided only with weight still no inventory 4. notified them we are moving our items now cross country over a week ago to confirm a date and process for which we received the following email "So there will be some ... read more

Keleigh B 

on BBB

4 years ago

My Moda Moving experience was pretty much a disaster but was sprinkled with happy moments, the largest being finished with them. I think on a local level Moda Moving could be a really great company but for cross country moves it was the worst. They partner with a company in Washington State and I think that is what really makes them horrible to deal with. The best part of my experience was Livi, Chris and a special shoutout to my driver Rashawn who was magical. But everything else was trash. Once they collected my deposit mo... read more