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Moccamaster Australia
- Consumer Services
- Osborne Park, WA
About this business
Location details
98 Howe St, Osborne Park, WA, 6017, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Such lovely service and advice! The gentleman helped us pick out our new moccamaster, gave us lots of helpful info, a demonstration and a delicious cup of coffee.
Absolutely outstanding customer service. Buying my Moccamaster coffee machine was one of the best retail experiences I’ve had in a long time. The gentleman who served me clearly knew the product inside and out, took the time to explain everything properly, and even made me a coffee to demonstrate the machine in action. It reminded me of the old-school customer service that’s becoming far too rare these days — knowledgeable, passionate, genuine, and focused on the customer rather than just making a sale. The quality of the Ma... read more
Excellent and prompt service! They even obtained additional information from the producer about the type of plastic used to reassure me that their coffee machines are one of the safest you can get.
I'm thrilled to share the customer service experience I received with these guys! I bought a 2nd hand machine online and needed some parts, decided to order some filters at the same time. The wrong size filters arrived. Seb took ownership of the problem immediately, providing a helpful workaround to use the existing ones, but also sending out the right ones immediately without requiring the other pack back. It arrived before I even saw his email. Just next level - kind, courteous, speedy, full solution upfront without the co... read more
Lars and Seb were amazing from start to finish for a service request for our Moccamaster. It's been a while since I've seen such quick and fantastic customer support. Well done!
Frequently asked questions about Moccamaster Australia
How is Moccamaster Australia rated?
Moccamaster Australia has a 5 star rating with 18 reviews.
When is Moccamaster Australia open?
Moccamaster Australia is open now. It will close at 5:00 p.m.
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