Mo-Dad Utilities, LLC

ronald b. 

on Birdeye

4 years ago

Wish i could give them zero stars. They need to move or get rid of the whole pump station on southern pines in ponchatoula. The new construction shouldn’t have to put up with that as well as its very noisy from the pumps being old and outdated.  

Kerri G 

on BBB

6 years ago

I purchased my home at on Garden Drive in Ponchatoula in 2011. When I bought the house, I was not told that I had services with Mo-Dad. So for 2 years, I did not receive any bill or correspondence from them. Then out of the blue I received a bill saying I owed almost $300. I clearly thought it was unfair to have to pay a balance of $300 when there was no indication that I had the service. So I wrote a letter and emailed it to one of the managers there. My response was a generic, ho-hum reply that basically said that no matte... read more

Judy J 

on BBB

6 years ago

Mo-Dad Utilities LLC charges $283.00 to have sewage service put in my name at my address. This doesn't include water. This is a transfer of service as it is already on. I am renting at this place. This is a totally outrageous fee. I can not use another company because of the location. This company takes advantage of the consumer with outrageous fees, I am disgusted and appalled at the fees. 

Trenice C. 

on BBB

6 years ago

I paid my montly bill via check on 3/15/18. Check was never deposited to my bank account. On 4/10/18 I stopped payment on the check but mad a payment in the amount on $109.82 to cover previous bill & current. Then I received a letter dated 5/17/18 requesting $20 for insufficient fee due to stop payment. I was told I should have called to let them know I stopped payment. REALLY, whats wrong with this picture. I waited 25 days before I stopped payment and check with the bank to make sure the check didnt post before that transa... read more

Rebecca O. 

on BBB

7 years ago

I had reached out to Mo-Dad before purchasing my home due to the homeowner's saying they had service with them. The company never responded back after two attempts. We recently received a bill for $385 after NEVER setting up service with the company. They are charging us a deposit, a set-up fee, and 3 month's service which we did not even know we are being billed for. We have called MULTIPLE times to try and ask about it and no answer for weeks. Eventually, after 8 calls in one day and being hung up on they decided to talk t... read more

Danielle W. 

on BBB

7 years ago

Increased prices My complaint is similar to some to the other. First of all they don't tell you that you have services with them when you buy your home until you get your first bill 2-6 months later and their excuse is "the people you bought the house from should have told you." Furthermore, I have had services with them for the last 7 years and within the last 2 years the price has increased from $25 to $35. Now I get a letter stating that the price is going to increase again to $52.10 this year, $57.10 in 2018, and $60.10 ... read more

Amber P. 

on BBB

7 years ago

They are a monopoly. Never take care of the treatment ponds so every morning we all get to smell **** when we go outside and I don't live on the pond. They leave tools laying around and don't take care of anything! Now they are out of regulations so they give us customers a price jump so they can fix their screw up!!! No sir! I wish we had more options than them but nope we are stuck