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Mitchell Volkswagen - Canton, CT

4.7
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About this business

Our mission here at Mitchell VW is to provide our customers with the safest and most reliable vehicles available in the market, and do so by way of sales and service experiences that assures total satisfaction. We promise that we will only deliver you a vehicle after: - All features of the vehicle have been explained. - The vehicle is clean, inside and out. - You've met our Service staff, and know their location and hours. - We've gone through all the details of your warranty, owner's manual, and maintenance schedule. - You'... read more

Location details

51 Albany Turnpike, Canton, CT, 06019, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:30 p.m.
Tue8:30 a.m. to 7:30 p.m.
Wed8:30 a.m. to 7:30 p.m.
Thu8:30 a.m. to 7:30 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
Review Performance in the last  
6 months
4.7979 reviews
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David Fierman's profile image
David Fierman 
recommend  Recommended
3 years ago

We recently purchased a new vehicle from Mitchell VW and were so pleased with every aspect of the experience. Our Sales Representative was George and we worked with Josh on the financing - not only were they both friendly, patient, helpful and not at all pushy, but so was everyone else we encountered at the dealership. George worked with us to negotiate our monthly payment until we were comfortable and was so accommodating when we asked to come back a few days later to review some of the newer technical features. This wasn’t... read more

Kaitlyn Raymond's profile image
Kaitlyn Raymond 
recommend  Recommended
3 years ago

Kyle is an amazing sales rep and made the car buying experience easy and stress free! Not once was I pressured to look at something I didn’t want just for a bigger sale. I was asked what features I wanted included and what my budget was and we stuck to it pretty good. If he didn’t have an answer to a question he made sure he got the correct information before answering me which I very much appreciated. I learned a lesson. Don’t ever judge a car by what it looks like online! I fell in love with a car in person that I don’t th... read more

Business response:

Both Kyle and Josh are new Mitchell Volkswagen employees. I guess we know how to hire the best. We hope you enjoy your new vehicle purchase. Thanks! 

Martin Ross's profile image
Martin Ross 
recommend  Recommended
3 years ago

I have a 2007 beetle that is somewhat of a basket case. They were very nice, the service manager was very helpful, and understood what I was trying to do. They charged me less than I was originally quoted, which I thought was unusual. I will definitely use them again when required. 

David Brook's profile image
David Brook 
recommend  Recommended
3 years ago

Great car buying experience working with Brendan and Jeremy, with no pressure and a very straightforward transaction with no surprises on car pickup day. I highly recommend Mitchell VW! 

Business response:

Thank you! Brendan and Jeremy appreciate the kind words. 

Lawrence Seymour's profile image
Lawrence Seymour 
recommend  Recommended
3 years ago

The work done on my Jetta was done in timely fashion Kasey put me in 2020Atlas great car I have no complaints great people Thanks Kasey 

Business response:

Thanks for the recommendation. Kasey does a great job for us! 

Sandy Sittinger Everett's profile image
Sandy Sittinger Everett 
3 years ago

I took my beetle in with a concern about the breaks. I specifically said their was no noise but that the breaks were not stopping the car. They charged me over 500 for the “problem” I had. They also did an”safety check” which cost me several hundred dollars to fix a problem that I didn’t even know I had (and that the other dealer didn’t see?). Less than a week later there was a total failure of the breaks. Very unhappy. 

Brice McBride's profile image
Brice McBride 
recommend  Recommended
3 years ago

Very professional and courteous. Quick response on all inquiries and requests. Fair pricing. Car was delivered beautifully detailed and with full tank of gas. I am very happy with my car purchasing experience with Mitchell VW. 

Bill Laplante's profile image
Bill Laplante 
recommend  Recommended
3 years ago

Excellent Experience at Mitchell Volkswagen! Super clean used Passat with great salespeople!! Would highly recommend this dealership! They even drove to the Massachusetts border to deliver my daughter’s car!! 

Business response:

Thanks Bill! We appreciate your business and your kind words! We’re here for YOU! 

Sharon Burns Kelley's profile image
Sharon Burns Kelley 
recommend  Recommended
3 years ago

My only complaint is that EVERYONE in your dealership should be wearing masks. I mean wearing them. Not holding them in their hands, not wearing them below their nose and certainly not walking into the service area with no mask on! This virus is not a joke. It does not discriminate with age. Please follow the guidelines. 

Frequently asked questions about Mitchell Volkswagen

How is Mitchell Volkswagen rated?

Mitchell Volkswagen has a 4.7 star rating with 979 reviews. 

When is Mitchell Volkswagen open?

Mitchell Volkswagen is closed now. It will open on Monday at 8:30 a.m. 

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