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Mitchell Kaplan, MD
- Gastroenterologist
- Louisville, KY
About this business
Baptist Health Medical Group is a comprehensive, multispecialty network of physicians and advanced practice clinicians. Our providers are committed to providing compassionate, patient-centered care and strive to treat our patients the way we would want to be treated, every time, at every Baptist Health location.
Location details
Second Floor, 3950 Kresge Way, 3950 Kresge Way, Louisville, KY, 40207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
WE love Dr Kaplan
Horrible. He and his staff are very slow and non-responsive. I was referred to him for intestinal issues, but once he saw on my intake sheet that I have occasional heartburn, that's all he wanted to talk to me about. He scheduled a colonoscopy, but added a throat scope because he was all about the heartburn. It took me over a month, and 5 separate phone calls to his office to finally get the results of my colonoscopy. Then he gave me heartburn meds that "might even constipate you". Awful.
Not only does this doctor make you wait unsatisfactory amounts of time in his office before seeing him. But he does not communicate what his intentions are on how your treatment will be coded to your insurance company. They refused to code my procedure correctly to have insurance pay for it. And then they put it in the hands of a collector who has damaged my credit. They have been paid by my insurance, but did not inform the bill collector 6 months later. These are VERY BAD PEOPLE!
Waited 1.5 hours for consultation. Talked to Dr. for less than minutes. Scheduled colonoscopy. Had to be at hospital 0930. Not taken back for procedure until 1330. Got EOB from insurance. Dr. coded the procedure as a diagnostic colonoscopy. I was surprised as this was NOT DISCUSSED during the consultation. Tried to discuss with office coder and office manager. Both were dismissive and rude. Now have $2000 Bill sinc charges went against my deductible. Will never use this physician again.
Frequently asked questions about Mitchell Kaplan, MD
How is Mitchell Kaplan, MD rated?
Mitchell Kaplan, MD has a 3.3 star rating with 51 reviews.
When is Mitchell Kaplan, MD open?
Mitchell Kaplan, MD is closed now. It will open tomorrow at 8:00 a.m.
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